The Company:
My client is a long-established nationwide charity, with a large property portfolio that also allows them to act as a housing provider.
They are looking to appoint a Repairs Advisor to work on the Property helpdesk, advising customers and managing the repairs process.
This is a hybrid/remote role with the expectation that you are able to work in the Head Office in Leeds once a week.
Responsibilities:
* Answering incoming calls
* Dealing with enquiries
* Manage ongoing repair requests, which will involve speaking to contractors
* Sourcing quotations for repair works
* Dealing with a range of different stakeholders across the full process
* Providing excellent customer service
What Are They Looking For:
* Strong communication skills
* Ability to provide high levels of customer care and support
* Previous experience working in a property/maintenance/repair role with a basic technical knowledge and understanding of repairs processes
* Background of working with external contractors
Please click apply and forward a copy of your CV to find out more