University College London Hospitals NHS Foundation Trust
An exciting opportunity has arisen for a motivated and organised Network Manager to lead the North Central London (NCL) Adult Critical Care Operational Delivery Network (ODN). The ODN works closely with all Adult Critical Care Providers across the NCL Integrated Care System (ICS) to agree and deliver a work plan that satisfies the national commissioning agenda for this service area and helps improve service delivery for patients requiring Adult Critical Care.
Main duties of the job
The post holder will be responsible for developing good working relationships with other system level functions such as Acute Providers, Integrated Care Board teams, the NHSE London ACC Programme Team and the London ACC Transfer Service.
The post and the Network are hosted by University College London Hospitals NHS Foundation Trust, but it is an essential aspect of this post that the Network Manager will work closely and frequently with all the Adult Critical Care units/ providers across NCL ICS.
This is a high-profile role within the Trust and ICS with an emphasis on operational delivery, innovation, and efficiency. The postholder will be expected to represent the network within local, regional and national critical care forums and participate in sharing and contributing to best practice.
The post holder will work closely with Network Clinical lead, Nurse Lead and Senior Responsible Officers (SRO's) to provide an efficient, effective, and high-quality ODN. Working as part of a supportive team you will be able to access training and education opportunities to enable success in the role. This is a great opportunity for anyone ready for the next step in their management and leadership career.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
1. University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
2. National Hospital for Neurology and Neurosurgery
3. Royal National ENT and Eastman Dental Hospitals
4. University College Hospital Grafton Way Building
5. Royal London Hospital for Integrated Medicine
6. University College Hospital Macmillan Cancer Centre
7. The Hospital for Tropical Diseases
8. University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Person Specification
Knowledge and Qualifications
* Knowledge of Programme Management tools/systems
* Master's Degree or equivalent management qualification/experience
* Project Management Qualification e.g. PRINCE 2/MSP or equivalent
Experience
* Relevant management experience with evidence of leading projects and delivering improvements
* Experience of analysing highly complex data with multiple components of information in both qualitative and quantitative data
* Experience in business planning and in the development and effective implementation of strategic plans
* Experience of working with a wide range of internal and external stakeholders, at all levels
* Demonstrable experience of effective budgetary management and control, including achieving targets around cost improvement programmes and other financial targets.
* A proven record of success in managing operational change while also developing and maintaining high standards of quality
* Quality focused with an innovative approach and the ability to solve complex problems.
Skills & Abilities
* Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change
* Organisational and project management skills, with the ability to influence and build positive and productive relationships at all levels
* Ability to manage the overall programme/project portfolio within an agreed risk tolerance and identify where risks should be escalated to the corporate level
* Excellent numeracy and IT literacy skills.
* Demonstrates an ability to network and collaborate across health and social care settings
* A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
* Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working
* Evidence of political awareness and sensitivity to the high profile of the Directorate and the Trust
* A sound understanding of the issues affecting disciplines involved in this service
Communication
* Effective communication skills, including ability to communicate with a wide ranging audience
* Ability to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into improve or develop services
* Excellent facilitation and presentation skills, with ability to manage varying levels of understanding
* Excellent communication skills both oral and written
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £61,927 to £68,676 a year Per Annum Inclusive of HCAS, Pro rata
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