Job Title: Human Resource Business Partner (HRBP) – Online and Retail Lottery Vertical
Location: Abu Dhabi, UAE
Strategic Workforce Planning:
* Partner with business leaders to align HR strategies with organizational goals for both online and retail lottery operations. Drive workforce planning initiatives to ensure the company is well-positioned to meet evolving market demands and business objectives.
Employee Engagement & Culture Building:
* Develop and implement engagement strategies to foster a high-performing, motivated, and collaborative work environment. Act as a culture ambassador, promoting the company’s values and ensuring consistent messaging across teams.
Performance Management:
* Guide managers through performance appraisal processes and provide tools to support continuous employee development. Analyze performance trends and recommend interventions to enhance productivity and achieve business targets.
Talent Development & Retention:
* Collaborate with leadership to identify high-potential employees and create development plans to nurture their growth. Implement retention initiatives tailored to the unique demands of online and retail lottery teams, ensuring top talent remains engaged and committed.
Change Management & Organizational Design:
* Support leadership during periods of business transformation or organizational restructuring. Help design and implement HR initiatives that maintain alignment between organizational structure and business strategy.
Employee Relations & Conflict Resolution:
* Serve as a trusted advisor to employees and managers, providing guidance on complex HR issues and ensuring compliance with employment laws and regulations. Manage and resolve employee relations matters with tact, fairness, and adherence to company policies.
Data-Driven Insights & HR Metrics:
* Leverage HR data and analytics to inform decision-making, identify trends, and recommend proactive solutions. Monitor key HR metrics (e.g., turnover rates, engagement scores) and suggest actionable strategies to address areas of improvement.
Collaboration Across Functions:
* Work closely with HR Centers of Excellence (e.g., Talent Acquisition, Learning & Development) to ensure smooth delivery of HR services. Collaborate with IT, Marketing, and Operations teams to align HR initiatives with the company’s broader goals, particularly in the online lottery space.
Compliance & Risk Management:
* Ensure all HR practices adhere to local labor laws, industry regulations, and internal policies. Proactively identify risks and recommend solutions to mitigate potential compliance issues.
Innovative HR Practices:
* Stay informed on industry trends, particularly in the digital and retail lottery sectors, and incorporate best practices into HR processes. Champion continuous improvement initiatives that enhance the employee experience and improve HR service delivery.
Key Deliverables:
* Development and execution of HR strategies that support the growth and success of the online and retail lottery business.
* Enhanced employee engagement, retention, and satisfaction levels.
* Improved alignment between HR practices and business goals, resulting in a more agile and effective workforce.
* Compliance with employment laws and industry regulations.
Skills Required:
* Analytical skills with a can-do attitude.
* Excellent verbal and written English.
* Great attention to detail.
Qualifications
* Bachelor’s degree in HR, Business, or related field (Master’s preferred).
* 8+ years HR experience in regulated industries, ideally iGaming or lottery.
* Knowledge of gaming regulations, labor laws, and compliance standards.
* Proven skills in talent acquisition, workforce planning, and employee engagement.
* Strong communication, analytical, and change management abilities.
* Professional HR certification (e.g., SHRM, CIPD) preferred.