Sales Ops:
Support sales organisation through customer, operational and business support. Responsible for serving as primary interface between sales and other operational functions developing sales processes and procedures relating to online/offline order administration, order fulfillment and communication. Evaluates and implements improvements to sales programs and processes including anticipating demands, account management, pricing and margin strategies, sales automation, tools and reporting programs.
Principal Accountabilities:
• Run day-to-day quote and pricing approvals within pricing and discount policies
• Assist Sales & Customers with building Quotes and Orders
• Ensure opportunities are accurately reflecting Deal Status
• Provide proactive support and guidance to the sales team in order to help drive new deals as well as up-sell opportunities
• Work with finance to ensure all deals have the appropriate booking requirements; This includes fully executable agreements and proof of delivery as well as any additional approval required
• Interface with Finance and Legal as needed ( revenue recognition)
• Maintain an agreed upon SLA on deal turnaround times
• Interface with Order Management to ensure accuracy of booked sales opportunities
• Train the Sales team on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate
• Participate in the review of and response to RFP’s, RFI’s, RFQ’s as needed
• Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the sales operations and sales organisation.
Principal Responsibilities:
• Actively engages in cross-functional process improvement initiatives.
• Tackles assignments demanding significant judgment and initiative for problem-solving and decision-making.
• Consistently applies discretion and independent judgment in handling business matters.
• Optimizes operational support to enhance sales force productivity.
• Identifies opportunities for improving customer experience or productivity within the workgroup.
• Develops solutions independently that are thorough, practical, and aligned with functional or customer objectives.
• Utilises advanced analytical tools for forecasting and modeling.
• Creates new procedures and processes to drive desired results.
Skills:
• Proficiency in financial analysis
• Intermediate computer proficiency
• Familiarity with relevant networks, products, and protocols
• Effective communication abilities
• Capacity to analyze information and derive precise conclusions
• Competence in project management
• Insight into the business environment and cross-functional collaboration
• Familiarity with essential sales and management reporting tools
• Strong listening, analytic and organisational skills;
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.
If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date