Maintain a professional appearance in line with the Trust dress code.
Uphold the Trust's values and behaviours (available on the Trust website) and behave in a manner fitting with the responsible position of the role, maintaining the public confidence.
Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with in the course of his/her business.
Uphold the privacy and dignity of the client group and respect equality at all times.
Main duties of the job
To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.
About us
We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the team to make a difference every day.
Application guidance
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Job responsibilities
Proactively track all patients with cancer or suspected cancer and take appropriate action to ensure a timely diagnosis and treatment for the patients in order to achieve the access targets.
To escalate all potential problems that may lead to a cancer breach to the MDT Coordinator/ Patient Services Manager in order that these can be resolved.
Under the guidance of the MDT coordinators ensure all patients with cancer or suspected cancer have booked appointments and treatment in line with the cancer access patient pathways.
As instructed to locate and retrieve case notes, x-rays and histology reports from all areas of the hospital ready for the MDT meetings.
To be competent in the use of other Trusts IT systems specifically PAS, the Trust's Radiology System (CRIS), Pathology system, Automated Letters software and any other Information System that may need to be accessed to support the collection of cancer data.
Under instruction provide relevant information as required.
Plan workload to ensure all the patient and clinical needs are met, whilst ensuring the cancer waiting times and booking targets are met.
Produce reports for clinicians/managers.
Maintain contact with the Yorkshire Cancer Network for advice/queries on Cancer Waiting Times that cannot be resolved in-house, recording the call and sharing any decisions made with the MDT coordinators where appropriate.
Ensure regular contact is maintained with clinicians, administrative staff, other local Trusts and the Yorkshire Cancer Network in the exchange of sensitive information, adhering to Data Protection and Caldicott Guidance.
Develop and maintain a dynamic understanding of national and local standards around Cancer Data Collection and Cancer Dataset delivery.
Person Specification
Qualifications
* Sound educational background.
* NVQ Level 2 qualification in related subject.
* IT skills qualifications - CLAIT or Advanced ECDL computer course/equivalent.
* Sound educational background - (4 GCSEs, Grade C or above).
Knowledge and Awareness
* Confidentiality issues.
* Awareness of own limitations.
* Knowledge of clinical and medical terminology.
* Knowledge of Cancer medical terminology.
* Awareness of the NHS Cancer Plan, Clinical Governance Principles.
* Knowledge of hospital/clinical information systems.
* Awareness of Health & Safety issues.
* Awareness of Moving & Handling issues.
Other
* Working to deadlines.
* The ability to maintain and enhance own skills and knowledge.
* Availability to work at short notice on other sites to cover absence.
* Self-motivated and the ability to motivate others.
* Adaptable to change.
* A high level of assertiveness.
Experience
* Complex data and information handling.
* Advanced use of Microsoft applications i.e. Word, Excel, Access.
* Working in a health care environment or with clinical information.
* Previous experience in an administrative role.
* A willingness to learn NHS computer software systems.
* Experience of working with confidential material.
Personal Attributes
* Effective team player.
* Excellent organisational and time management skills, able to work accurately under pressure to meet deadlines.
Skills and Abilities
* Ability to use Microsoft applications i.e. Word, Excel to produce reports.
* Ability to work to a high degree of accuracy.
* Articulate when working with colleagues at all levels.
Job Title: Assistant Cancer Access & Performance Manager
Employment Type: Full-time, Flexible working, Home or remote working.
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