I have an amazing opportunity for a 2nd Line Support Engineer to join a very well-respected and successful MSP who are expanding.
To be successful in this role, you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, as well as demonstrable troubleshooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following:
* Azure
* Office 365
* Network administration - routers, switches, and access points
* Active Directory, DNS, DHCP, and Group Policy
* Managing Backups
* Email security
* Datto RMM
* Knowledge of phone systems and SBCs such as 3CX
On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share, and a salary of £30-35k.
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