PRENTICE PORTADOWN LTD
Business Manager – BMW & MINI
Located on the outskirts of Portadown, Prentice is a locally owned family business. Operating from our state of the art showroom, we are seeking an ambitious and highly motivated individual to join our BMW & MINI Sales Department.
This position offers the opportunity for a motivated individual with strong presentation skills to help develop and deliver a robust F&I process within both BMW and MINI. You will, with the support of the Sales Manager, build and develop the current success by providing F&I structure while maximising both individual and team potential.
About the role
This role would suit a manager with F&I experience gained within the motor industry, who has well-developed leadership skills and knowledge of all motor trade finance products and FCA compliance regulations. You will be able to demonstrate proven success within a F&I department and your ability to deliver a high level of service. In addition, you will need to display the passion and ability to deliver extraordinary customer satisfaction to ensure repeat and referral business.
Being a Business Manager, it will be your responsibility to manage the Sales Team to achieve F&I targeted results and deliver an exceptional level of service to our customer base. Reporting to the Sales Manager, the Business Manager will be responsible for achieving department F&I Penetration and income targets as set by the Sales Manager.
Responsibilities
* Make contact with every retail customer prior to the delivery of the vehicle to maximise F&I income while ensuring FCA compliance.
* Work directly with the sales team, assisting in the vehicle sale process, irrespective of whether there is F&I income involved.
* Provide information on F&I income achieved by the sales team for commission payments at month end.
* Maximise new and repeat business by providing knowledgeable, courteous, responsive, and efficient service alongside an effective renewal process.
* Participate in marketing initiatives as required by the Sales Manager to attract new F&I business or vehicle sales.
* Obtain proposal information from customers and convey this information to the finance company promptly, accurately, and honestly.
* Prepare and complete F&I documents accurately and honestly in accordance with legal requirements and FCA Guidelines.
* Ensure the Company is paid by the F&I Companies as soon as possible after the documents have been agreed and signed by the customer.
* Provide regular and ad hoc information on F&I penetration income and compliance to Sales Manager.
* Maintain full and accurate records of all F&I transactions via F&I logs and individual trackers.
* Keep abreast of current market conditions, competitor activities, interest rates, taxation, legislation, and any other matters relating to F&I.
* Ensure all finance documentation is completed to payment confirmation stage within 2 working days and correctly allocated at month end.
* Provide Fleet/Corporate Sales Executives with F&I support as required.
* Comply with FCA regulations and maintain regulated status in the advice of insurance products.
* Uphold the Company’s Health and Safety Policy as set out in the Conditions of Employment and the Health & Safety Handbook.
Essential Criteria
* Minimum 1 year previous experience in a Business Executive/Business Manager role gained within the automotive industry.
* Knowledge of FCA Regulations.
* Ability to demonstrate a high level of attention to detail with strong organisational skills.
* Possess a high degree of self-motivation, confidence, and tenacity.
* Excellent relationship building, customer facing, and negotiating skills.
* Knowledge of funding solutions for both individual and business users.
* Proven negotiation skills, including objection handling and ability to close.
* Excellent organizational skills with the ability to manage conflicting demands.
* Excellent IT skills to include MS Office and Excel.
* Honest, respectful with a strong sense of integrity.
* High level of understanding of the F&I and Sales process.
* Good level of literacy and numeracy to include English & Math GCSE or the equivalent, grade C or above.
* Hold a full and valid UK Driving License.
Desirable Criteria
* Management Experience gained within the F&I industry.
* Knowledge of CRM/Renewal Process.
Remuneration and Benefits
* Salary negotiable depending on experience.
* Employee Car Option Scheme.
* Contributory Pension Scheme.
* Extensive BMW & MINI Training.
Employment within Prentice Portadown is offered subject to satisfactory reference and qualification checks. Only candidates meeting our selection criteria will be considered for interview.
To apply please forward your current CV to us. Prentice Portadown is an equal opportunities employer.
Closing date: 17th January 2025
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