Who we are looking for
An IT Support Stock Coordinator, who will be responsible for ensuring that assets are effectively organised, managed and tracked during the asset lifecycle.
You will responsible for maintaining managed IT assets within the Business whilst working alongside the asset management team to ensure compliance.
The Business has over 30,0000 tracked assets. Each user is assigned multiple assets which generates a large pool of data and physical assets to manage. The asset management team manage any new equipment coming into the Business. However, the IT support team deal with returned devices either for repurposing or disposal.
This presents a great opportunity for you to make improvements and streamline existing processes.
Preferred skills and experience
* Previous experience in IT asset management.
* Previous experience in stock management.
* Excellent communicator.
* Self-motivation.
* Strong team player.
* Excellent time management skills and ability to work under pressure.
* Ability to work independently.
Main Responsibilities
* Ensuring integrity of data in asset register through correct assignment and hardware status based on life cycle status.
* Maintaining the asset register ensuring that all returned assets have all required information accurately recorded along with the appropriate status based on the asset’s current lifecycle status.
* Ensuring that our stock inventory is organised so that assets can be easily located based on lifecycle status and evaluate existing stock, replenishing shortfalls where necessary.
* Assigning assets to individuals to confirm ownership.
* Issuing stock on request to engineers to allow them to complete configuration activities.
* Assisting with decommission activities, whether returning stock, sending for repair, or preparing for disposal.
* Conducting regular stock checks and re-ordering where there are shortfalls.
* Ensuring stock room is tidy and methodically organised.
* Recommending process and service improvements.
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