Job Description
CRM EXECUTIVE Location: Newcastle COE - NE12 8BU Full-time Competitive Salary Working Hours: 40 hours per week, Mon-Fri, 9am 6pm, hybrid working, early finish Fridays Holidays:21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.
We are seeking to hire an experienced, hands-on, CRM Executive to assist in developing and improving Verisures communications with our customers. As a CRM Executive, reporting to the Customer Experience Manager, you will work proactively and strategically on all customer communications. You will be an integral part of the Customer Marketing team, defining multi-channel journeys, streamlining operations and coordinating communication across target audiences. The ideal candidate will have a proven track record of creating email journeys, creating templates and achieving business goals. Responsibilities:
1. Create and manage a communication strategy
2. Develop and implement customer communication journeys
3. Design email templates and calls-to-action (CTAs)
4. Monitor and...