We have an opportunity for a Billing Assistant to join our finance team. In this role you will assist the Billing Team where you will play a vital role in providing our customers with a great service ensuring that billing is always efficient and effective. We are looking for a team player with excellent communication skills to join our friendly team where you will be fully supported, and full training will be provided. Working closely with the wider Finance Team, Providers, Customers, and Internal Stakeholders the successful applicant will demonstrate lots of initiative, great organizational skills, and the ability to produce high quality accurate work whilst adhering to deadlines. The Billing Assistant role is responsible for: Accurately process, check and post invoices from our billing systems to Sage in real time to facilitate the timely production of the management accounts. Reconcile charges from telecommunications providers and engineers with internal service desk notes and bill to customers where applicable. Enter new charges into the recurring billing system in a timely manner to reduce backdated customer charges. Monitor cease tickets and action ceasing the billing. Actively investigate and reconcile ad-hoc charges from providers and bill customers where applicable. Reconcile SIM data and create customer invoices. Create new customer cost centers in the billing system. Create new products in Sage. Handle billing enquiries and provide customer support. Resolve billing queries. Provide support as required throughout external audits. Monitor central mailboxes and action messages accordingly. Provide assistance to other departments as required. Answering telephone calls and general administration. What we offer in return: A salary to recognize your skills and experience, £24,000-£27,000 per annum 28 days holiday per annum (plus the UK bank holidays) A day off to celebrate your birthday Bupa Cash Plan Pension (salary sacrifice) Life Assurance Home and Tech Scheme (salary sacrifice) Gym Membership Scheme Training support This role will suit someone with some office/accounts department experience. To be successful it is essential that you can demonstrate: Excellent communication skills Attention to detail The ability to work in a team environment Office 365 proficiency Intermediate Excel skills Enthusiasm and time management skills We are an equal opportunity employer. We will consider all qualified applicants for employment without discrimination on grounds of disability, gender or gender orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Please note that this role requires the successful applicant to be permitted by the UK Home Office to live and work in the UK. This is an office-based role and will require a minimum of four days each week to be worked from the office. ADZN1_UKTJ