We have an opportunity for a Billing Assistant to join our finance team. In this role you will assist the Billing Team where you will play a vital role in providing our customers with a great service ensuring that billing is always efficient and effective.
We are looking for a team player with excellent communication skills to join our friendly team where you will be fully supported, and full training will be provided.
Working closely with the wider Finance Team, Providers, Customers, and Internal Stakeholders the successful applicant will demonstrate lots of initiative, great organizational skills, and the ability to produce high quality accurate work whilst adhering to deadlines.
The Billing Assistant role is responsible for:
1. Accurately process, check and post invoices from our billing systems to Sage in real time to facilitate the timely production of the management accounts.
2. Reconcile charges from telecommunications providers and engineers with internal service desk notes and bill to customers where applicable.
3. Enter new charges into the recurring billing system in a timely manner to reduce backdated customer charges.
4. Monitor cease tickets and action ceasing the billing.
5. Actively investigate a...