Job Description
At Healix Health, we have an exciting opportunity for a Sales Support Executive based in either Esher or Bristol, where our offices are. You will be part of a fast-growing team and will be instrumental in the continuing growth.
Position Overview
As the Sales Support Executive you will provide vital support to the sales team, ensuring opportunities are reviewed and progressed effectively. The role will focus on analysing new business opportunities, compiling responses and liaising with intermediaries. The successful candidate will be detail orientated, proactive and capable of building strong relationships with both internal and external stakeholders.
Person specification
* Experience in a sales support, customer service, or administrative role, ideally within the healthcare, insurance, or professional services sectors.
* Proficiency in Salesforce CRM tools (e.g., Salesforce) and Microsoft Office Suite.
* Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
* Excellent communication skills, both written and verbal, with a customer-focused approach.
* Analytical mindset and attention to detail, with experience in managing data or reporting.
About The Role
Responsibilities include but are not restricted to:
Opportunity Review:
* Prepare and manage new business quote requests
* Support in preparing quotations, proposals and tender responses
* Maintain tender library by liaising with internal knowledge owners and stakeholders
* Maintain and update Salesforce ensuring data accuracy for tracking opportunity progress
Stakeholder Engagement:
* Respond promptly to intermediary and client inquiries, ensuring a high level of service and professionalism
* Liaise with intermediaries and clients for additional information and feedback to support the sales team and opportunity progression
* Work with the onboarding team to support successful client onboarding
Skills Needed
About The Company
We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.
We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.
Company Culture
Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.
Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.
Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.
We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.
Desired Criteria
* Experience in the healthcare, insurance, or professional services sectors
Required Criteria
* Experience in a sales support, customer service, or administrative role
* Proficiency in Salesforce CRM tools (e.g., Salesforce) and Microsoft Office Suite.
Closing DateFriday 28th February, 2025