Role - Senior Account Handler Salary - £45,000Location - Horsham
We are seeking a talented and experienced Senior Account Handler to join our team. As a Senior Account Handler, you will play a crucial role in ensuring the smooth running of our commercial insurance business. You will work closely with brokers and clients to provide exceptional service and support, while managing a portfolio of accounts.
Responsibilities
* Develop and maintain strong relationships with brokers and clients to understand their needs and provide tailored insurance solutions
* Manage a portfolio of accounts, ensuring all details are accurate and up-to-date
* Collaborate with underwriters and other stakeholders to negotiate terms and conditions for insurance policies
* Keep abreast of industry trends, regulations, and changes in the insurance market to provide proactive advice to clients
* Handle inquiries, claims, and other client requests in a timely and professional manner
* Contribute to the growth of the business through cross-selling and up selling opportunities
* Mentor and support junior team members, sharing knowledge and best practices
Qualifications
1. 5+ years of experience in commercial insurance, with a strong understanding of the brokerage environment
2. Proven track record of managing client relationships and delivering exceptional customer service
3. Excellent communication and negotiat...