Job summary
As part of the Procurement and Supply Team we serve multiplesites within our Integrated Care System (ICS). This is an ideal opportunity tojoin us and make a real difference for the continued improvement of highquality patient care for the communities that we serve. This is an importantand instrumental role in supporting the delivery of value for money throughproactive contract management and robust stakeholder management and a chance tosupport and influence our service delivery.
We are a large organisation, providing acute services from 3 mainlocations; the Alexandra Hospital (Redditch); Kidderminster Hospital andTreatment Centre; and Worcestershire Royal Hospital (Worcester) to a populationof over 575,000 people in Worcestershire, as well as caring for patients fromsurrounding counties and further afield. The successful candidate will reportdirectly to the Head of Procurement or Senior Category Manager and providestrategic leadership and legal counsel to our Supply Chain and Procurementservice based principally at the Alexandra Hospital in Redditch thoughproviding service to all sites.
Main duties of the job
To assist in provision of a procurement service thatsupports customers in developing opportunities and achieving value for money.
To work with the Head of Procurementor Senior Category Manager in the creation, development and delivery of theDirectorates savings schemes. Responsible for ensuring the best value formoney is achieved from clinically acceptable products.
Ensure that the Trust carriesout secure and compliant procurement processes to obtain best value for moneyin the procurement of all goods and services in support of the achievement of agreed savings targets.
Support development and delivery of sourcing strategiesfrom Trust non-pay spend.
To lead OJEU and non-OJEU tender and supplier contractinginitiatives for assigned categories within the Procurement work plan usingspecialist analytical techniques and software to support the delivery ofyear-on-year cash releasing / cost avoidance savings.
Be point of expert knowledge with regard to third-partyspend in particular areas of business. This should cover suppliers, internalcustomers, spend categories, contracts and on-going related suppliersperformance management and productivity.
Contribute to production of the annual sourcing work plan tomeet key strategic objectives as agreed with Divisions by reviewing overallTrust spend and identifying, obtain and record signed contracts.
Contribute to the implementation and developmentof departmental policies, procedures and strategies
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
1. Best services for local people
2. Best experience of care and best outcomes for our patients
3. Best use of resources
4. Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Key Duties:
5. Support the Head of Procurement orSenior Category Manager in ensuring all non-pay spend is governed by andsubject to proficient procurement.
6. Maintain overall understanding ofTrust spend using a variety of data sources including Oracle, Bravo andsupplier data to establish a detailed knowledge of Trust expenditure bySupplier, Site, Division, Department & Commodity.
7. Engage and work closely with seniorstakeholders who provide healthcare and support services to help identifyimprovements and changes in practice arising from supply market opportunities.
8. Develop and maintain relationshipswith stakeholders to maximise Procurement performance and non-pay efficienciesacross the Trust.
9. Provide expert strategic procurementadvise to stakeholders.
10. Develop robust category strategies.
11. Documenting, communicating andinfluencing senior stakeholders to ensure effective buy-in to the proposedcategory strategies.
12. To lead on category managementwithin one or more Categories under the direction of the Head of Procurement orSenior Category Manager
13. Develop and implement Tenderactivity as directed by Head of Procurement or Senior Category Manager withinternal Divisional leads across the organisation at OJEU level.
14. Lead, manage, evaluate and reportthe findings of product trials.
15. To assist with the development ofspecifications for requirements.
16. To assist with the development ofrobust evaluation criteria for all accreditation processes to ensure that theyare transparent and capable of withstanding legal challenge.
17. To produce a project plan for eachprocurement to highlight the key milestones, identify any barriers andalternatives to circumnavigate these problems to deliver the projects on time.
18. Report any barriers to theprogression of any projects following the departmental procedures after makingevery effort to progress prior to escalating.
19. Ensure the timely provision ofproject progress and savings delivery to feed into workplan and monthlyreporting timescales.
20. Report agreed savings to the Head ofProcurement or Senior Category Manager as per department procedures to ensuretimely reporting to the PMO.
21. Ensure that Divisional managementand PMO are clear on progress with initiatives and aware of potentialbarriers/delays so action plans to overcome these can be put in place.
22. Identify Quality Cost ImprovementInitiatives (CIP) from spend and supplier analysis and dialogue with Divisionalleads across the Trust as agreed with the Head of Procurement or SeniorCategory Manager.
23. Monitor contracts to ensure contractgovernance is in place and coordinate supplier/stakeholder contract monitoringand improve performance to support the CIP agenda.
24. Monitor and maintain contractcompliance against Trust expenditure. Liaise with internal and externalcontacts to facilitate contractual coverage for non-compliant expenditure whereformal agreements are not in place.
25. Maintain an up-to-date understandingof Government and Department of Health directives such as the National NHSProcurement Strategy (Better Procurement, Better Value, Better Care) and otherDoH initiatives that relate to the Procurement service.
26. To support other members of the teamwith any formal tenders as and when necessary.
27. To use the electronic tenderingsystem and contracts finder portals.
28. To work in conjunction withcollaborative procurement organisations including, but not limited to NHSSupply Chain, Crown Commercial Services etc.
29. Deputise for the Head of Procurementor Senior Category Manager.
30. Manage and promptly deal withcomplaints and concerns from Directorates on commercially sensitive and complexsupply issues, using careful analysis and judgement and responding positivelythrough the use of empathy, persuasion and negotiations to deliver effectivesresolutions to issues raised.
31. Provide advice on Terms andConditions of Contracting and procurement legal issues before, during and afteraward of contracts.
32. To communicate clearly andsuccinctly, using the appropriate language for the audience in a way whichmotivates and supports other members of the team. Communications will involvecomplex information where persuasive, negotiating skills are required and willbe:
33. Face to face and by telephone
34. Within formal and informal meetings
35. Written. Letters, memorandum,e-mail, and reports through presentations
36. To respond to local clinical staffand potential or existing provider enquiries, either written, email, face toface or telephone using empathy and judgement in an efficient and effectiveway.
37. To advise customers and implementand legal or financial changes within EU, Public Contracts Regulations andGuidance and procurement thresholds.
38. To liaise with other Procurementspecialists and other team members on a daily basis in order to ensure accurateand up to date information related to the procurement plan is disseminated.
39. To assists the Head of Procurementor Senior Category Manager with implementation of Departmental policies,procedures and strategies.
40. To be responsible for the delivery ofa number of strategic objectives within the Trust's Procurement Strategydocument.
41. Carry out research and contributesadvice on the introduction of new products and ensures that appropriate trialsare undertaken and recorded and assist with the standardisation programme.
42. The post holder will work closelywith user departments, usually as part of a Multi-Disciplinary Team, in orderto understand their need and interpret these through to the appropriatecommercial agreements.
43. Represent Trust at national andregional events and projects.
44. Undertaking any other assignments or duties allocated by the Head of Procurement or Senior Category Manager.
45. The work pattern is unpredictable due to the requirement to respond to urgent requests from Trust Managers and Suppliers.
Person Specification
Qualifications
Essential
46. Holds a professional procurement qualification or has relevant demonstrable senior procurement management experience.
47. Proven ability to manage a team effectively producing year on year results.
48. Good standard of General Education.
49. Demonstrate evidence of continuing professional development and training.
50. Demonstrate training which has assisted in the development of others and a positive and proactive approach to staff development.
Desirable
51. or studying towards.
52. Project management.
53. Negotiation training.
54. Report writing.
Experience
Essential
55. Proven experience of procurement/category management within a large organisation.
56. Proven experience of category strategy development and approval.
57. Demonstrate solid achievement in category management roles and be conversant with information technology.
58. Leadership and managerial experience.
59. Proven high level of communication skills using a wide range of methods including verbal and face to face presentations.
60. Experience in receiving complex data which requires analysis and interpreting for customers and colleagues.
61. Demonstrable experience of carrying out high value procurements from conception to evaluation and implementation.
62. Experience of policy implementation.
63. Experience in providing advice in relation to contractual terms and conditions.
64. Experience in managing a number of categories and prioritising own workload.
65. Experience in negotiating and persuading colleagues of the need to adopt best procurement practice.
66. Experience in leading, motivating and supporting a group of staff, to set and achieve targets with those staff.
Desirable
67. Experience of writing full business cases.
68. Experience of procurement/category management in the NHS.
69. Experience of advanced negotiation.
70. Experience of demand management techniques.
71. Experience of introducing stock management systems.
Skills and Knowledge
Essential
72. Thorough knowledge and understanding of Supply Chain Management, Contract processes and Contract Law.
73. Understanding of customer requirements that are particular to the healthcare industry.
74. Thorough understanding of Contract process.
75. Clear understanding of prioritising workload and how this can be achieved.
76. Knowledge and understanding of staff management issues, leadership and motivation.
77. Thorough knowledge of e-commerce and e-procurement.
78. Knowledge and understanding of Supply Chains.
79. Knowledge of Inventory Management Systems and issues.
80. Knowledge and working experience of MS Excel.
81. Excellent negotiation skills.
82. Ability to solve complex contracting problems innovatively.
83. Ability to use both MS Office and IT Procurement systems.
84. Ability to communicate effectively in terms that can be understood across all professions within the Trust.
85. To be able to work effectively and communicate with other staff and customers.
86. Support new staff and help all staff with their on-going development.
Desirable
87. Knowledge of goods & services used within NHS.
88. Knowledge of Medical and Non Medical products and the dynamics of the Healthcare market.
89. Knowledge of the 'Purchase to Pay' process.
90. Good comprehension of Procurement Strategy and Policy contents.
91. Understanding of EU Procurement procedures and legislation.
92. Expert theoretical knowledge of public sector procurement.
Personal Qualities
Essential
93. Professional approaches to all aspects of work, in particular the adoption of the CIPS ethical code of conduct and the Trusts Codes of Conduct and accountability.
94. Proven ability to operate/think laterally and work on own initiative.
95. Ability to deal with highly complex, sensitive information of a contractual nature.
96. Articulate with practised and developed interpersonal communication and presentations skills.
97. Experience of complex evaluation and market and economic analysis.
98. Industrious and versatile.
99. Creative, innovative and visionary mind set.
100. Ability to influence, command respect and to establish credibility with Board members.
101. Tactful, diplomatic and at ease with all kinds of people.
102. Ability to motivate and develop others.
103. Commitment to staff development at all levels, including the sponsorship of professional development.
104. The drive to deliver services of high quality at low cost which is customer focused.
105. Demonstrates tact and diplomacy as well as an ability to be assertive when required.
106. Be hardworking, enthusiastic and committed to the outcome required by both the department and the Trust.
107. To be able to work to deadlines and work under pressure to meet targets in a professional manner.
108. Results driven.
109. Willingness to change and implement new ideas/concepts.
110. Ability to prioritise.
111. Team player.
112. Assertive.
Other Job Requirements
Essential
113. Ability to work flexible hours and travel across Trust sites, to suppliers and other agencies as will be required in the course of performing the duties under this role.
114. Hardworking and committed to the outcomes required by the Organisation.
115. Ability to work unsupervised.
116. Professional and Business-like appearance and conduct at all times.
117. Able to demonstrate behaviours that meet the Trust and Departmental values.