Job Description
Head of Sales
We’re looking for a Head of Sales who will take full ownership of our growing sales function - building and scaling a repeatable sales process and accelerating our landgrab in the healthtech SaaS space.
This is the perfect role for a talented, inspiring sales leader who wants a chance to develop and scale a sales function in a rapidly growing tech company, as well as personally own the sales process of our biggest target accounts.
Who is Healthera
Healthera is an exciting health-tech business that is growing rapidly and looking for a driven Head of Sales to take full responsibility for the sales function. Healthera provides patients with medicines, healthcare services and products through the largest digital platform of pharmacies in the UK, including national chains and independent providers.
Already working in partnership with over 1,600 pharmacies across the UK (that is over 10% of all UK pharmacies), Healthera’s proven SaaS platform offering has won the business of some of UK’s largest and most influential pharmacy chains such as Superdrug, Alliance Healthcare, etc. Now, our mission is to bring this platform and digital capability to 3000+ more pharmacies over the next 3 years - and you’ll be responsible for leading the charge.
Role Overview
As Head of Sales, your key goal will be to keep our expanding sales team hitting their sales and revenue targets.
This will include holding regular team meetings to ensure targets are being met, monitoring performance & activity, coaching and mentoring the sales team, hiring new sales team members, and being on top of the pipeline, sales KPI and forecasts.
You will be building playbooks, implementing improvements to our CRM database, as well as improving the overall operational efficiencies of the pre and post-sales processes.
In addition, you’ll be excited at the prospect of personally handling the sales and ongoing relationship/project management with some of the biggest pharmacy chains in the country.
Key Responsibilities
* Lead from the front - Work strategically to ensure every member of your team hits their targets
* Training & Development - design and deliver frequent sales coaching to BDM’s and SDR’s, to improve cold outreach, pitches, virtual and in-person demonstrations and lead closing
* Strategy - support the SMT to build monthly and quarterly strategies
* Offer Building - consistently review and improve the positioning of our sales offering, pricing and offers
* Get stuck in - take a leading hand in pitching and contract negotiations for larger deals
* KPI’s - set data-driven targets and expectations
* Tools - manage the sales-side of our CRM, and build on the use of additional tools and softwares to improve the sales team internally and externally
* Recruitment - hire into and grow the existing sales team
The Person
* You’ll be a natural-born leader with a clear ability to inspire your team and keep them motivated, even when targets seem out of reach
* You’ll have excellent communication and adaptability, with the ability to work with all throughout the business to grow revenue opportunities
* You will have demonstrated experience in building and optimising sales processes and material
* You’ll be experienced with frontline sales work (ideally via video calling, cold calling, and in-person selling) and comfortable closing large deals
* You’ll be data-driven and understand the importance of tracking metrics, and subsequently how to utilise them when developing targets and strategies
* You’ll be able to stay cool under pressure and keep your focus on the bigger picture of driving revenue
Requirements
* SaaS sales leadership experience is required
* Experience with high-velocity selling to SMBs with short sales cycles
* At least 3-5 years of experience in a similar role, leading sales teams in a fast paced and dynamic scaleup/start-up environment, demonstrating consistent results with a strong understanding of processes, targets, and strategies
* Have scaled and built a sales team before - from hiring, training, process-building, developing playbooks, to ongoing KPI management
* Demonstrated track record of exceeding sales team targets
* Healthcare sector experience is good to have
* Proficiency in sales training, strategy design / implementation, and people management.
* Good experience producing customer presentations and delivering them at a high level
* Excellent commercial acumen in decision-making and delivery
* Experience in a fast-paced environment, whilst maintaining clear communication and strategy delivery
* Bachelor's degree or higher is desirable
We offer
* An excellent opportunity to contribute to and be a part of building and delivering a scaling business strategy in a unique space
* Competitive salary and commission/bonus structure based on performance
* Share options to directly benefit from the growth of the business
* Private health insurance and thousands of pounds worth of health & wellbeing-related perks
* Growth opportunities within the role
* Experienced team, fun working environment
* Bespoke training based on personal goals and ambitions
On-site work required at least 3-4 days per week. We have offices across London and Cambridge