Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Housekeeper - Maternity who shares our vision to provide consistently outstanding care and exemplary service to our patients. This role will predominantly involve evenings and weekends, but other shift patterns may be required during sickness and annual leave.
We are looking for a friendly, motivated individual to join an exceptional team of midwifery and non-clinical staff. You will work as an integral part of the ward team and be responsible for the coordination of all patient facilities/services in the ward area, ensuring a clean, safe, and comfortable environment.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The main elements of the role include ensuring the delivery of our catering service together with other specified tasks to meet individual patient needs, as well as stock control and other ward-based tasks as determined by the ward manager. You will be required to work closely with contractors and support services departments, assist in monitoring quality standards, and ensure deficiencies are dealt with in a professional and timely manner. Additionally, you will assist in monitoring and maintaining cleaning standards on the ward.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide. Our 6,000 dedicated staff ensure our patients receive the best care. Our ability to be flexible & innovative in delivering our services has never been more important.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability or a life event, please let us know.
We are committed to a positive work-life balance for our employees. Employees are entitled to seek flexible working patterns, and we are committed to considering all requests.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
* Evidence of basic good education
Previous Experience
* Clear and polite telephone and verbal communications.
* Ability to work closely with all grades of staff.
* Dealing with enquiries/complaints.
* Adaptability, ability to prioritise work, especially under pressure.
* Customer service focused environment.
* Previous employment within the NHS or hotel industry.
* Training in food hygiene.
* Training in cleaning standards/small maintenance tasks.
Knowledge
* Knowledge of health and safety issues.
* Clerical procedures/ordering supplies.
* Dealing with the public.
* Patients' nutritional needs.
* Infection control issues.
Our values
We want our staff to believe in, demonstrate, and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners.
Respect
We create a safe environment where we are curious about the lived experiences of others.
Improve
We are committed to consistently delivering excellent services.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity, and inclusion for all job applicants, staff, and patients.
We understand the importance of balancing work and home life and support flexible working for our staff wherever possible.
We are proud to be a Disability Confident employer.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, please contact us.
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Ensure that you make your application as soon as possible.
As a publicly funded employer, we need to ensure we utilise our funds responsibly.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
#J-18808-Ljbffr