Oxford/Hybrid - Customer Success Team About this job Our Analysts are vital to NielsenIQs success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where youll find these products. If you saw it the last time you did your weekly shop, theyre probably a NielsenIQ client, as is the shop. They all rely on our people. Our clients come to us with challenges and questions rangingfrom deciding on new product development, designing a new price strategy, and much more NielsenIQ s Analysts work with our clients to create and present analyses based on the world s best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery. Our staff areconfident and capable crafters of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business. The successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients teams, including marketing, sales, category, and many more. You will be expected to understand our clients needs and then create and present solutions that helpachieve their strategic and tactical goals. If telling stories through data excites you but youre uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses. Responsibilities Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals (e.g., participating in business cycles such as brand planning & range reviews etc.) Understand the impact we can have on personal objectives of individuals at our clients Responsible for setting up client onboarding for analytics & insights services and conducting tactical client training for Guided Analytics & NielsenIQ tools such as Connect Express anddelete in red Discover Responsible for identifying salesopportunities through day-to-day engagements with our clients, handing overopportunities to Account Development to pursue Qualifications This role would suit you if you are either a newly qualified graduate or have around 2 years work experience, and can demonstrate the following Essential: Confident numerically demonstrated by your scientific or other numerate degreeor equivalent Ability to analyse data confidently Problem solving and solutions orientated Performs work accurately and effectively with attention to detail Engaging presenter and story teller Good at building relationships, internally and with clients Strong verbal and written communication skills Capable of leveraging tools such as Microsoft excel and PowerPoint Preferred: Experience of working in an analytical environment An understanding of the FMCG industry and trends Understanding of UK retail landscape UK Driving licence What we can offer We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the worlds populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industrys top talent to create insights that unlock innovation and redefine whats possible. Working with our Customer Success team gives you access to: Our amazing 'people first' culture with plenty of flexibility Career & Learning development Making an impact on biggest FMCG manufacturers' growth Becoming an expert in categories that shape UK retail Joining a market leader where youll gain a broad perspective a market overview of different categories and products. A truly global and diverse organisation with global opportunities. Access to first-class analytical tools which is a great way to gain understanding of CPG market in general Great deal of autonomy in performing your role Exposure to major players on the market such as: P&G, Coca-Cola, Unilever, Nestle Our Benefits Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the worlds population.