Business Intelligence/Data Analyst Location: Harlow Job Type: Full-time Salary: £40,000 - £45,000 We are seeking a skilled and tenacious Business Intelligence/Data Analyst to join my clients team. The ideal candidate will transform data into actionable insights, enabling informed decision-making across their direct-to-consumer operation. This role involves working closely with stakeholders to design, implement, and optimise reporting systems and dashboards, ensuring data accuracy and accessibility. Day-to-Day of the Role: Data Analysis & Interpretation: Collect, analyse, and interpret large datasets to identify trends, patterns, and insights. Provide actionable recommendations to improve business processes and outcomes. Analyse performance metrics across a range of products to support customer acquisition and engagement. Identify opportunities to improve data collection and analysis processes to enhance overall efficiency and data quality. Develop and manage the operation’s data performance report and present to key stakeholders. Data Modelling: Work with stakeholders to research the market, interpret data, and assist in the development of business cases that will deliver change. Assist in the development and interpretation of data models to optimise spend and deliver improved performance. Performance Monitoring: Develop metrics and KPIs to measure performance and identify areas for improvement. Monitor data trends and anomalies to pre-empt and rectify potential issues. Reporting & Visualisation: Design and develop interactive dashboards, reports, and visualisations using tools like ThoughtSpot or Power BI. Ensure reports are tailored to meet the specific needs of various departments. Create and maintain comprehensive dashboards, reports, and metrics. Industry/Competitor Research: Conduct research to understand the competitive landscape in terms of product and pricing. Develop insights that will assist in the development of business cases to exploit market opportunities. Required Skills & Qualifications: Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights. Organised and able to prioritise work to meet deadlines with high-quality output. High levels of attention to detail and accuracy in process and outputs. Excellent communication skills and commercial awareness to manage the needs of different stakeholders. Proven experience as a Business Intelligence/Data Analyst or similar role, preferably in a fast-paced, data-driven environment. Demonstrated knowledge of applied statistical methods using R, Python, or similar. Degree in Business or Data Analytics, Technology, Computer Science, Math, Statistics, or similar. Strong proficiency in MS Office (Excel, Word) and SQL. Experience in supporting and utilising IT Applications and Platforms, as well as Data Warehouses and Data Lakes. How to Apply: To apply for this Business Intelligence/Data Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.