Ocean Export Operator – Birmingham – Permanent Role – A minimum of 2 years’ experience in freight forwarding including working for an independent company.
Salary: £30,000 to £35,000 per annum (depending on experience).
Will be joining the petrochemicals team so will need to have experience with hazardous goods to be considered for this role.
Shift:
* Monday to Friday
* 08:30-17:00PH
* 1 hour for lunch
Your Role:
* Develop and build relationships to ensure a high level of customer service is provided to customers
* Ensure freight is moved on time with all the necessary documentation
* Arrange haulage with shipping line
* Ensure all freight is invoiced and checked prior to dispatch
* Ensure all relevant documents are on hand as required
* Ensure requests and queries are resolved and actioned quickly and efficiently
* Communicate with overseas agents, customers and suppliers in a clear precise manner
* Use customer ERP and SAP systems as and when required
* Take ownership of your own training and development so as to continuously improve and develop
Benefits:
* Pension scheme
* Training and development opportunities to enhance skill set
* Onsite Parking
What we need from you:
* Must have experience with hazardous goods
* Good verbal and written communication, to provide a professional image to customers and suppliers.
* The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
* The ability to instruct a global network of agents, suppliers, shipping lines, hauliers.
* The skill to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
* A positive attitude and good problem-solving skills and to apply lessons learned.
* Be commercially aware and able to grow repeat business and develop new opportunities.
* The drive to succeed and want to make a contribution to the business.
General Skills:
* Industry and operational knowledge of Ocean freight.
* An understanding of why attention to detail matters and the commercial impact this has.
* Able to cope and accustomed to working under pressure to meet fixed deadlines.
* Strong numerical and commercial skills.
* Excellent written and verbal communication skills.
* Excellent attention to detail.
* Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable).
* Proactive, team worker with excellent time management and organisation skills.
* Enthusiastic, flexible, and self-motivated.
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