Job Description Do you excel at delivering exceptional customer experiences? At SIXT, we offer you the chance to shine Join our friendly Fleet Service team, where you’ll be the first and last point of contact for our customers. Your role includes working outdoors in car parks, welcoming customers on arrival, and assisting with returns – all while providing first-class service. Enjoy growth opportunities and a starting salary of £24,648 per year, plus a bonus to reward your dedication YOUR ROLE AT SIXT You will prepare, clean, and valet vehicles to maintain a high standard for our customers You will complete all necessary handover paperwork with the customer to ensure a smooth transition You will manage vehicle deliveries and collections between branches, ensuring timely service You will inspect vehicles for damage during collection and return, report any issues, and complete the required documentation You will assist in refueling vehicles, supporting efficient branch operations at all times while representing the premium SIXT brand with outstanding customer service You will be the first and last point of contact for our customers You will manage the check-in and check-out process for rental vehicles, ensuring smooth and efficient service for all customers You will conduct vehicle inspections, identifying any damage or defects, and complete the necessary paperwork to support a seamless rental experience YOUR SKILLS MATTER Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings Flexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service Driving License You hold a valid driving license and bring a minimum of 12 months driving experience WHAT WE OFFER Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme Generous Time Off Enjoy 22 days of annual leave, plus bank holidays Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme