West Midlands Police Museum is looking for volunteers for Engager and Retail and Admissions roles for weekends. The museum is open from 10am - 4pm on Saturday and 11am - 4pm on Sunday.
Retail & Admissions Role
* Create a warm and friendly welcome to visitors
* Check tickets when people have booked online
* Check in schools and groups to the museum
* Answer visitor enquiries
* Sell tickets for general visits and events
* Sell shop merchandise including handling cash and card payments
* Provide a security presence for the building and shop stock
* Assist with an evacuation in an emergency situation
* General housekeeping
Volunteers should be:
* Willing to handle cash and work with till systems
* Willing to work with booking systems
* Great communicators
* Willing to learn
* Welcoming, approachable and helpful
* Proactive with a positive nature, an interest in providing an excellent visitor experience
* Reliable, well-presented, friendly and polite
* Comfortable working as part of a team; supporting other volunteers
* Able to work with and without direct supervision
* Enthusiastic to learn about policing heritage and museums
Engager Role
* Create a warm and friendly welcome to visitors
* Engage with the visitors about the Lock-up and the West Midlands policing heritage and current policing methods
* Provide information on the exhibits and activities
* Facilitate handling sessions and or dressing up activities
* Provide a security presence for the building and collections
* Assist with an evacuation in an emergency situation
* General housekeeping
Volunteers should be:
* Enthusiastic to learn about policing heritage and museums
* Confident enough to approach and engage with the public
* Great communicators
* Willing to learn
* Welcoming, open and helpful
* Proactive with a positive nature, an interest in providing an excellent visitor experience
* Reliable, well-presented, friendly and polite
* Comfortable working as part of a team; supporting other volunteers
* Able to work with and without direct supervision
Volunteering Times:
The museum is open from 10am - 4pm on Saturday and 11am - 4pm on Sunday.
We do not require our volunteers to complete a minimum number of hours each month, but the expectation is that an individual volunteers once a month at the museum.
Location
The West Midlands Police Museum at the Lock-Up, Steelhouse Lane B4 6NW.
Vetting
All volunteers will need to be vetted by West Midlands Police to undertake this role. In addition to this, a DBS may be required - if successful post interview the team will inform you if the DBS is required.
Contact
For further information please contact Helen Taylor (Museum Manager) on helen.taylor2@westmidlands.police.uk.
#J-18808-Ljbffr