This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. To be the first point of contact for patients arriving at the TreatmentCentres. 2. Processing confidential patient information to pass to Clinicians 3. Contacting patients with appointment times. 4. Keeping a watchful eye on patients waiting to be seen and in the case ofworsening symptoms, alerting a relevant professional. 5. Alerting Emergency Services in the event of an emergency and/or gainhelp from within the department. 6. Gain an understanding of coordinating workload to capacity. 7. Carrying out equipment checks and reporting issues to the Control Room Supervisor. 8. To work autonomously, managing own workload effectively referring to line manager when necessary. 9. To adhere to all CUMBRIA HEALTH Policies and Procedures 10. Participate and ensure own on-going development 11. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security 12. Undertake any other activities deemed appropriate and necessary by the organisation.