Buckinghamshire, Oxfordshire and Berkshire West ICB
NHS Buckinghamshire, Oxfordshire, and Berkshire West Integrated Care Board is looking for an experienced and dynamic Complex Case and Discharge Manager Learning Disability and Autism Inpatients to join its team. As a Complex Case and Discharge Manager Learning Disability and Autism Inpatient, the post holder will be highly organised and motivated, with excellent communications and a track record of effective delivery in a complex environment. As part of the ICB Team, the successful candidate will support the acceleration of our priorities, driving a culture of continuous improvement and collaboration working closely with other ICB teams and our system partners.
Main duties of the job
The post holder will be responsible and accountable for supporting people through discharge out of hospitals, completing 8 weeks Commissioner Visits, representing the ICB at the Care & Treatment Reviews, and providing information to support Commissioners in making decisions. The post holder will support and advise Commissioners on a range of issues relating to hospitalised Adults with Learning Disabilities and Autism behaviours that challenge in relation to their clinical and social care needs. This role requires the Complex Case and Discharge Manager to support the ICB in promoting alternatives to admission, responding to emergencies, hastening discharge, and facilitating oversight on the quality of ongoing hospital care.
The post holder will work closely with the Head of Sec 117 to reduce the number of people going into hospital, improve their quality of life, and deliver alternatives to admissions through networking with the community teams. Be accountable for producing patient reviews in hospitals (through Commissioner Oversight Visits) and reporting these into NHS England and the Berkshire West Mental Health and Learning Disabilities Integrated Care Programme.
About us
NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) Integrated Care Board is the statutory NHS organisation responsible for planning and delivering health and care services for the communities of Buckinghamshire, Oxfordshire and Berkshire West.
We work collaboratively with partner organisations including local government, the voluntary, community and social enterprise sector, and people and communities across the BOB Health and Care Integrated Care System (ICS).
Our key priorities are to increase healthy life expectancy and reduce health inequalities for the 1.7 million people who live in our communities.
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates, and from people with lived experience of disability, who we know are all under-represented in these important roles.
Our Values are:
* Respectful: we are inclusive
* Impactful: we make a difference
* Integrity: we are kind and fair
* Leadership: we encourage leadership
* Collaborative: we work together in a positive way
Job responsibilities
Support the planning of discharges of people diagnosed with Learning Disability and/or Autism in hospitals through applying a strategic approach and linking into the alternative to admissions programme. Complete the 8 week Commissioner Oversight Visit reviews, attend Care & Treatment reviews, CPA Reviews, and other MDT Meetings to prevent a revolving door of readmission.
Complete the Assuring Transformation data directly reporting into NHS England. Report Patients' status to NHSE via reports and reporting meetings.
Engage and communicate clearly with the patient and their family to help them understand and navigate the care system.
Troubleshoot on behalf of the patient and their family where required to ensure the necessary support is put in place to enable them to remain in hospital or be discharged into the community and to promote joined-up, consistent care that meets their needs and rights of the individual. This may involve constructively challenging the status quo, bureaucratic decision making, and decision making in silos. The principles of working with the patients are: Ask, Listen, Do.
Ensure that action points from care plans and Care & Treatment Reviews are followed up and ensure action is being taken across teams.
Maintain an up-to-date knowledge of the Local Offer and keep up to date with any changes to locally available provision, in order to signpost and refer the patient and their families to wider support and provision.
Person Specification
Knowledge, Training and Experience
* Educated to masters level or equivalent qualification or experience in a relevant field.
* Experience of working in the field of Autism and/or Learning Disabilities.
* Significant experience of successfully operating in a politically sensitive environment.
* Evidence of continued professional development.
* Demonstrated experience of co-ordinating projects in complex and challenging environments.
* Experience of managing risks and reporting.
* Experience of drafting briefing papers and correspondence at Senior Management level.
* Experience of monitoring budgets and business planning processes.
* Understanding of the public sector.
* Demonstrated experience in a healthcare environment.
* Post-graduate degree in Management Studies or equivalent.
* Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
Autonomy
* Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Analytical
* Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
* Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
* Numerate and able to understand complex financial issues combined with deep analytical skills.
* Experience of setting up and implementing internal processes and procedures.
* Knowledge of financial systems and planning discharges through Sec 117 funding.
Communication Skills
* Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
Equality Diversity and Inclusion
* Ability to work well with colleagues with diverse identities and contribute to a positive culture.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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