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People Services Director at CAE Technology Services
Senior Network Operations Centre (NOC) Engineer – Elevate Your Career with CAE
Are you passionate about delivering world-class customer service while working with cutting-edge network technologies? Join CAE’s Network Operations Centre (NOC) as a Senior Engineer, where you’ll play a key role in supporting one of our flagship customers.
What You’ll Do:
* Be the frontline expert – Resolve complex incidents and service requests, escalating only when necessary.
* Lead & mentor – Support and develop 1st-line engineers, fostering technical growth and excellence.
* Work with advanced technologies – Utilise your expertise in routing, switching, security, and wireless to ensure seamless network operations.
* Drive service excellence – Collaborate with the Service Delivery Manager (SDM) to uphold the highest standards in incident, change, event, and service fulfillment management.
* Stay ahead – Commit to continuous learning and professional development in a fast-paced, high-impact environment.
What You Bring:
* Strong problem-solving skills and the ability to manage multiple incidents simultaneously.
* Exceptional communication and time-management abilities.
* A proactive approach to customer service and technical troubleshooting.
* Expertise across networking technologies, including routing, switching, security, and wireless.
If you're ready to make a real impact in a dynamic, customer-focused environment, apply today and take your networking career to the next level with CAE!
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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