We are looking for a dedicated individual to join our team as a receptionist for a minimum of one year to cover maternity leave. This is ideally due to start mid-February.
Your duties:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
Your shift pattern
Hours are Monday 8 am – 6:30 pm, Wednesday 1 pm – 6:30 pm, Thursday 8 am – 6:30 pm, and Friday 8 am – 6:30 pm with every other Saturday morning 8:30 am – 12:30 pm. Half-hour unpaid lunch break on full days. Opportunities for overtime are available.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
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