We are looking for a dedicated individual to join our team as a receptionist for a minimum of one year to cover maternity leave. This is ideally due to start mid-February. Your duties: Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. More about us Ark Veterinary Centre is right at the heart of the vibrant city of Colchester, just an hour from London and 45 minutes from Stansted Airport, offering a perfect blend of urban convenience and scenic countryside. Our welcoming mid-sized practice fosters a family-like atmosphere where every team member is valued and supported. Your shift pattern Hours are Monday 8 am – 6:30 pm, Wednesday 1 pm – 6:30 pm, Thursday 8 am – 6:30 pm, and Friday 8 am – 6:30 pm with every other Saturday morning 8:30 am – 12:30 pm. Half-hour unpaid lunch break on full days. Opportunities for overtime are available. In addition to a competitive salary, you will benefit from: 6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome applications from candidates with disabilities and long-term health conditions and are happy to discuss reasonable adjustments needed during the recruitment process. Animals treated Small animals Farm animals Equine