Job Summary
Peer support workers draw on their lived experience of mental illness and treatment to enhance the care of current service users. This is done by:
1. Offering practical advice and support to patients
2. Empathetically sharing personal experiences of illness, treatment and recovery
3. Providing input into policy, culture and service development initiatives
4. Cofacilitating therapeutic activities with service users
Please note, that to apply for this role you cannot be under section as a service user of the North London NHS Foundation Trust (formerly Camden & Islington and Barnet, Enfield & Haringey Mental Health Trust).
Main duties of the job
Role
As a Peer Support Worker (PSW) your role will be to enhance the care and support we provide to our Service Users by:
* Providing practical and emotional advice and support to Service Users on their road to recovery in groups or through structured one to one peer support sessions.
* Sharing the wisdom from your own lived experience, inspiring hope and belief that recovery is possible for others.
* Taking a lead in representing the value of Lived Experience, Co-Production and Co-Facilitation in our services.
* Helping to develop and facilitate staff training and assist the Service's managers with recruitment by sitting on interview panels for prospective new staff.
* Being actively involved in the ongoing development of our lived experience provision across the trust.
* You will be given training, mentoring and supervision to ensure that you are confident and feel supported in your role.
As a valued member of the multi-disciplinary team, you will work with service users on a 1:1 and/or group basis for the majority of your time. You will also have the opportunity to develop the peer support service, attend training, work on projects and collaborate with colleagues from other specialisms.
You will be reporting to and be supervised by one of the User Engagement Leads. You will receive additional supervision and support from other Peer Support Workers and from the Trust's Lived Experience Managers.
About Us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
* We will provide consistently high-quality care closer to home.
* With our partners in North London and each borough we will ensure equity of outcome for all.
* We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
* We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Date posted: 19 February 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £28,622 to £30,225 a year Per annum including HCAS (pro-rata)
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 306-BEH-2617
Job locations: Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
Job Description
Job responsibilities
* Behave honestly and responsibly in all matters relating to trust property.
Document the care you provide in line with the Trust's policy. Communicate clearly and responsively with colleagues via email, telephone, etc. Ensure your time is accounted for and used effectively. Use IT equipment appropriately and effectively to complete tasks relevant to your role. Model personal responsibility, self-awareness, self-belief, self-advocacy and hope by sharing your own recovery story to inspire confidence in service users. Establish a trusting, supportive and respectful relationship with service users. Share coping, self-help and self-management techniques within the peer relationship. Support service users to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk. Facilitate access to community groups and networks that enable service users to participate in community activities. Accompany service users, if appropriate, to appointments/meetings of their choice and perform a range of practical tasks, aligned to recovery goals.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Responsibilities
Job description Job responsibilities
* Behave honestly and responsibly in all matters relating to trust property.
Document the care you provide in line with the Trust's policy. Communicate clearly and responsively with colleagues via email, telephone, etc. Ensure your time is accounted for and used effectively. Use IT equipment appropriately and effectively to complete tasks relevant to your role. Model personal responsibility, self-awareness, self-belief, self-advocacy and hope by sharing your own recovery story to inspire confidence in service users. Establish a trusting, supportive and respectful relationship with service users. Share coping, self-help and self-management techniques within the peer relationship. Support service users to identify and overcome fears and within a relationship of empathy, trust and honesty, challenge negative self-talk. Facilitate access to community groups and networks that enable service users to participate in community activities. Accompany service users, if appropriate, to appointments/meetings of their choice and perform a range of practical tasks, aligned to recovery goals.
This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.
Person Specification
Experience Essential
* Lived experience of mental illness.
Desirable
* Lived experience of criminal justice system.
Skills Essential
* Ability to read and write effectively.
Desirable
* Outstanding communication skills.
Experience Essential
* Experience of supporting/coaching others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name: 306 North London NHS Foundation Trust
Address: Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
Employer's website: North London NHS Foundation Trust
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