Temporary Accommodation Co-ordinator – Private Rented Sector and Temporary Accommodation Team Based at the Civic Centre in Esher, an exciting opportunity has arisen working within the busy Housing Options Unit, helping to co-ordinate move on arrangements for homeless households. The team is responsible for two services: securing good, affordable privately rented homes for households threatened with homelessness and providing emergency placements while liaising with hotel providers. This is an interesting and varied role helping the Council meet its obligations to those who are homeless, involving dealing with registered social providers and private landlords, placing households threatened with homelessness, and nominating tenants for available properties, through telephone contact, face-to-face interaction, and email. We need someone who is well organized, has strong administration and interpersonal skills, can update databases and other records, and is able to collate statistics while dealing with routine enquiries for the team. You will be numerate and IT literate, with experience using a range of packages. You will have experience dealing with the public and delivering a frontline customer-oriented service and will need to possess well-developed verbal communication skills, being able to write effective correspondence. You must have a flexible approach to work with the ability to work on your own initiative as this is a small team and work patterns are not routine. Equal Opportunities Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community. If you require any adjustments to engage in the recruitment process for this role, please let us know by emailing humanresourceselmbridge.gov.uk How to apply Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2 hours to complete, but we have prepared some guidelines to help you with the application as it’s an important part of the process. https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form By using ATS, you can track the progress of your application(s), receive communications by email, select your interview time online, and see whether you have been made a conditional offer.