Job Description: The purpose of the Manager role is to : Supports Client Account Director to deliver innovative and creative solutions to client briefs Manages clients’ communications plans including timelines and budget Reviews client plans and uses understanding of the clients’ business to drive greater margin and value through innovation and better and different ways of working Oversees the management and delivery of ongoing media plans and works with specialist teams to optimise performance Ensures ongoing delivery of integrated communications planning across all outputs Manages team and client business to deliver KPIs e.g. service PRF/SLAs and accurately tracks costs Effectively lead/support client meetings Allocates team resource to ensure delivery of data, information, projects against client deadlines Act as a trusted adviser to clients to build relationships, manage internal interactions and conversations with other markets as needed Coordinates invoicing and payments process in line with contractual terms agreed; Oversees processes to ensure smooth financial operations Sets example to team to keep abreast of current and future industry thinking and trend The difference you’ll make Demonstrates strategic thinking and seeks resolution for problems Uses good knowledge of products and services to drive business value for clients & the business Resource and quality is managed/deployed across the team to ensure delivery of excellent client services Effectively manages invoices payable/debtors Convergence planning tools and methodologies are effectively applied in practice What you’ll bring Strong experience of creating engaging planning processes Experience of managing teams Experience of working with and managing clients Great time management skills Attention to detail and pride of quality and accuracy of client works and deliverables Resilient – is able to debate alternatives and find the best way forwards Client Impact – being a lynchpin, sharing to align all activity behind client goals Commercially Curious – seeking win-win opportunities for client and DAN Resourceful – Looking into the future and taking positive action Robust – doesn’t leave delivery to chance, proactively manages all stakeholders Communication skills Awareness of latest market developments and trends It would also be nice for you to have Knowledge of the TV market and experience in planning/buying this channel is preferable but not required What else do you need to know This is a permanent role. The team is based in our London office but operates under flexible working arrangements. This role will be with a UK Financial Services client. About dentsu international Part of dentsu Group, dentsu international is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms. Dentsu international’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future. Powered by 100% renewable energy, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers. www.dentsu.com About dentsu Group (dentsu) Led by dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the dentsu Group encompasses two operational networks: dentsu japan network, which oversees dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees dentsu’s agency operations outside of Japan. With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, dentsu Creative, and Merkle—as well as through dentsu Japan Network companies, including dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale. How we’ll reward you As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone. We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. Brand: Carat LI-Hybrid Location: London Brand: Carat Time Type: Full time Contract Type: Permanent