Summary for IT Manager
The purpose of this position is to be responsible and accountable for all IT related work for 2 sites.
Job Duties for IT Manager
* Setting up and maintaining servers across both sites, ensuring that sufficient server infrastructure is always maintained and updated as necessary, ensuring a robust and reliable system, including back-up systems
* Ensuring the security of the company network and backup are always met across both sites.
* Accountable for ERP maintenance and configuration, including SQL reporting from the ERP SQL server.
* Responsible for Company CCTV, Audio configuration, maintenance and diagnostics, liaising with 3rd party providers as appropriate. Includes automated email scanner programme maintenance.
* Providing PC’s and related infrastructure for new starters or making necessary changes to settings /permissions/files/programmes etc. as required due to staff changes.
* Provide troubleshooting support to all internal Company IT users and on all IT related infrastructure, including phones, photocopiers, etc. Providing technical support for end users daily. This is to include telephone/RDT assistance to external sales reps.
* Diagnose network problems slowness/outages etc. at both local and wide area levels, proactively identifying potential risks and proposing/implementing short and long-term improvements for the entire scope of IT infrastructure.
* Monitoring and maintaining antivirus/sp...