NHS North Of England Commissioning Support Unit
The successful candidate will have experience of working in health, social care or other support roles which are in direct contact with people, families or carers.
They will have excellent interpersonal and communication skills; good organisation and administrative skills, including minute taking and writing.
Experience of working in a primary care environment would be advantageous but is not necessary.
Closing Date: 05.05.25
Interview Date: 20.05.25
Seaton Park Medical Group is an Equal Opportunities Employer.
Main duties of the job
The aim is to help people improve their quality of life, avoid unplanned admissions and reduce the effects of long-term conditions on their well-being.
Care Coordinators will play an important role within the Primary Care Network to reduce health inequalities and support meeting both PCN and Practice targets. They will work closely with the Practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable in our community, including the frail/elderly, people living in care homes, people with mental illness and those with long-term health conditions.
About us
We are a forward-thinking, innovative Practice with a friendly and inclusive philosophy. We are the largest Practice in Northumberland with c. 19,700 patients, 6 GP Partners, 7 Salaried GPs, Pharmacists, ANPs, Musculoskeletal Practitioners and a highly skilled Nursing team.
We work as part of Wansbeck Primary Care Network with 4 other practices including Bedlingtonshire, Gables and Guidepost covering c. 47,000. The Network has a variety of Additional Roles including Community Link Workers, Mental Health Practitioners, First Contact Physios, Health & Well Being Coaches, Dieticians and Pharmacists.
The Practice philosophy is rooted in a culture of care. Everyone working within the practice is committed to the NHS, to the provision of a high-quality service and to respect and value for our patients and each other.
We are a friendly, welcoming and inclusive team who enjoy working together.
The Practice's aim to be a top-quality healthcare team is supported by our values: working in partnership with our patients, quality, innovation, fairness, continuous learning and a supportive team.
Job responsibilities
Care Coordinators will play an important role within the Primary Care Network to reduce health inequalities and support meeting both PCN and Practice targets. They will work closely with the Practice and PCN staff to identify, engage with and proactively coordinate personalised care and support planning for the most vulnerable in our community, including the frail/elderly, people living in care homes, people with mental illness and those with long-term health conditions.
The aim is to help people improve their quality of life, avoid unplanned admissions and reduce the effects of long-term conditions on their well-being.
Person Specification
Qualifications
* Functional Literacy and Numeracy level 2/GCSE Grade A-C, including Maths and English Language.
* NVQ level 3 in health and social care related discipline.
Experience
* Experience of working in health, social care or other support roles which are in direct contact with people, families or carers.
* Demonstrable and proven organisational capability in a complex environment.
* Working in a confidential environment.
* Trained in the use of Microsoft Office including Word and Excel.
* Awareness of Data Protection Act and confidentiality.
* Knowledge of the Primary Care environment.
* Working in a GP Practice.
* GP Clinical systems.
* Experience of working with people who may face health inequalities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS North Of England Commissioning Support Unit
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