Temp - Debt Recovery Officer
£17.54 per hour + holiday pay
Week on week for around 4 weeks
Working from home 3-4 days a week with 1-2 days in the Sidcup office (occasional travel to Stratford as needed)
Our client is looking for a debt recovery office to join their fun and fast paced team! The aim of this role is to deliver comprehensive management of a debt recovery service with a full end to end resolution approach. Doing so through adopting a logical, problem solving and proactive approach, demonstrating self-reliance, resilience, confidence and initiative.
Key duties -
* Managing your own portfolio of accounts, ensuring within your customers there is a reduction of arrears, cash collection performance is maximised, and bad debt minimised, using all available communication methods.
* To confidently deliver and make reasoned decisions in relation to effective portfolio management, balancing the need for a high pace of delivery with appropriate level of quality.
* Independently working to provide the effective account resolution of high-level arrears and tenancy issue related cases in a timely manner and to a clearly defined standard.
* Taking enforcement action including processing court applications & able to represent at Court as and when required (which may be at very short notice).
1. Undertaking a range of administrative duties and busines...