JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities and Deliverables Manage the Hard services contract to keep the asset in an acceptable condition as laid out in the contract scope, audit results and KPI’s Manage the soft services and all other associated contracts to maintain the agreed service levels. Managed through the contract scopes, audits results and KPI’s Responsible for the maintenance and management of emergency plans ensuring optimum team preparedness for crisis situations. Responsible for managing the asset so that it is maintained and run in the most efficient and sustainable way while still delivering a service to our occupiers in the common areas Maintain key performance of the contractors using the key performance indicators set out for the individual contracts and budgetary constraints Manage the delivery of the team duty rota’s as directed by the Centre Director Health and safety management responsibility, on a day to day basis, as directed by the Centre Director Responsibility for health and safety management and the development of a strong culture Responsible for Environmental Management Systems, as directed by the Centre Director Adhere to all company policies and procedures Undertake any other reasonable duties as required to meet the needs of the business Undertake operational management responsibilities as necessary You are part of the senior management on call rota and a nominated representative of the Centre Director Responsible for any actions arising from audits carried out at the asset relating to your area of responsibility Ensure high levels of customer service Input into local budgeting and business planning as required Key Measures of Success Ensuring excellent outcomes for monthly Health and Safety KPI’s and all audit programmes Keeping within set budget constraints Maintaining records of performance of all contractors Delivery of business plan objectives Education/ Qualification Health and Safety qualification NEBOSH general certificate or equivalent Fire safety qualification NEBOSH Fire Safety or equivalent is desirable Experience Proven leadership in Facilities Management or a specialised facilities management discipline Membership of IWFM or similar would be preferred Excellent communication skills Stakeholder management experience Ability to accurately implement plans and initiatives Track record of budgetary and key performance indicator management Understanding of RICS compliant service charge management in commercial property Location: On-site –Aberdeen, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATAjll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .