Are you an experienced Service Manager seeking an exciting opportunity with a leading company in the motor retail industry? If so, this role could be the perfect fit for you.
This position offers a basic salary of £45,000 with an OTE of £60,000, alongside a fantastic benefits package, including a company car and career progression opportunities within a growing organization.
Key Responsibilities:
1. Implement and maintain effective processes to achieve exceptional customer satisfaction, exceeding manufacturer national averages.
2. Monitor and control costs in line with business plans, maintaining quality standards and outstanding customer service.
3. Ensure accurate collection and recording of customer data, adhering to group standards.
4. Maintain compliance with manufacturer standards at all times.
5. Promote a safe and efficient working environment.
6. Oversee colleague performance and ensure the team meets business objectives.
What We're Looking For:
1. Proven experience as a Service Manager or in a similar leadership role.
2. A successful track record of delivering outstanding results, including increased performance, profitability, and efficiency.
3. Strong leadership and people management skills to inspire and motivate the team.
4. Excellent communication and organizational skills.
5. A commitment to achieving the highest levels of customer satisfaction.
Why Join our client?
This role provides access to ongoing training and development, ensuring clear career progression and a rewarding future. Additional benefits include:
1. 25 days holiday, increasing with service, plus bank holidays.
2. Access to an online rewards platform offering cashback and discounts.
3. Preferential service rates.
4. Colleague purchase scheme.
5. Share incentive scheme.
6. Enhanced pension contributions.
7. Enhanced maternity and paternity benefits.
Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.
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