The Operations Coordinator will assist in scaling an effective operations function within the Innovation and Legal Technology (ILT) Team, with the creation of operational and support structures to enable further growth of the team and associated products/solutions to provide the optimum client experience and service delivery.
Working closely with the Senior Manager, Operations - Innovation and Legal Technology, as well as the wider ILT leadership team, you will take a central role to help define processes and controls across the various work areas of the team, ensuring they are robust and efficient.
The Operations Coordinator must be able to develop strong relationships with ILT peers to ensure cooperation to deliver team initiatives as well as assigning and tracking tasks to peers. The Operations Coordinator will have the ability to balance the need for process and controls with flexibility and can-do attitude to make sure targets are achieved.
What You'll Do:
1. Drive forward team initiatives such as the ILT Graduate Scheme recruitment, induction and team training
2. Ensure the team adhere to ILT Worklist updates and capacity planning
3. Assist with the preparation and delivery of reports
4. Assist where necessary with strategic changes in the team
5. Assist with operational framework build out for the go-to-market of solutions and products
6. Work with pillars to improve processes and documentation
7. Assist with ILT technology budget planning
Who We're Looking For:
1. Experience in coordinator / operations type role
2. Proficiency in Microsoft Office applications (Word, Excel, Outlook, and Teams) is essential, with the ability to efficiently create documents, manage spreadsheets, organise emails, and collaborate effectively online
3. Quick learner with strong adaptability skills, as the role may require learning new legal technology tools for operational tasks such as reporting and team communication
4. The ability to work to tight timescales with a sense of urgency, consistently demonstrating a flexible, proactive, "can-do" attitude
5. Effective personal organisational and management skills when managing priorities and projects
Interested? If this role sounds like your next career step, we'd love to hear from you. Click the Apply button to view the full role profile on our website and start your application!
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