Location: West Lothian Civic Centre Howden South Road Livingston, EH54 6FF
Salary: £33,298 - £36,020 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 36 hours per week
Work From Home: Hybrid
Job Advert
We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.
West Lothian Council is committed to far-reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.
We have exciting opportunities for motivated and enthusiastic individuals to join our Housing Access Team to help make a difference to the lives of people who are either experiencing homelessness or are at risk of homelessness.
As a Housing Options Officer within a high demand, high performing team tasked with delivering the council’s housing options service in order to meet the needs of individuals or families identified as being at risk, including those who are homeless or threatened with homelessness, you will provide a comprehensive range of housing options and assessment services to meet the statutory homeless and support needs of individuals and families. This will include undertaking the statutory homeless presentation and assessment where required, and in full compliance with policy, practice, and regulatory codes of guidance.
The Housing Need Service operates a prevention-first model of service delivery, and Housing Options Officers are responsible for assisting those who are homeless or threatened with homelessness, identifying risks and opportunities through housing options interviews, and working with our partners to undertake interventions aimed at preventing homelessness and sustaining safe accommodation wherever possible.
In order to achieve this, the post holder will be expected to deliver a programme of advice and support activities for customers, ensuring that individuals' housing needs are identified and appropriate action is taken either directly with officers through case management or by making referrals to specialist support and advice providers.
The post holder will promote a person-centred approach through assessment to build capacity for individuals and families to prevent homelessness and achieve sustainable outcomes. Officers are required to undertake home visits and office interviews throughout West Lothian, work in council buildings on a rota basis, and deliver services face to face, virtually, and occasionally with travel required.
Officers will work closely with other services and teams responsible for supporting and managing the accommodation and tenancies of homeless applicants and will be expected to successfully maintain a live homeless caseload, seeking solutions and good outcomes for applicants.
This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.
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