Client Local Authority in Croydon Job Title Out of Education Tracking Officer Pay Rate £16.25 an hour PAYE Hours 28 Hours a week(10AM-5PM) Duration 12 Month Contract, Role likely to start in January 2025 Location Hybrid working pattern: x2 days in the Croydon office (1 of which is the Service day - Wednesdays) 1 other. Rest of the week work from home. Description Duties / responsibilities Make direct contact with school leavers and / or their parents / carers to establish their current employment, education or training activity. Where necessary, liaise with other services (including other LAs) and organisations to exchange information about school leavers and ensure relevant support. Deliver the work plan, making best use of available resources. Undertake accurate, timely recording using digital caseload management system to meet Department for Education statutory requirements. Maintain relationships with other professionals to improve outcomes for 16-18 year olds. Consistently apply relevant policies and procedures including safeguarding, health & safety and equality & diversity to ensure a compliant service. Undertake any other duties in order to meet service and organisational objectives following consultation with line or team manager. Key relationships External: school leavers, parents, carers, employers, education and training providers and community organisations. Internal: Croydon Council staff Who we are looking for Experience Previous experience of NEET tracking work (desirable). Demonstrable experience of partnership working. Demonstrable experience of engaging / working with school leavers. Demonstrable experience of extensive phone-based work (essential). Demonstrable experience of professional communication through verbal and written means. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.