Pinnacle Group is looking for a vigilant Retail Security Officer to ensure the safety and security of our prestigious retail site and will be joining our security team based in Scunthorpe Town Centre. Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you. This is a Permanent role of 37.5 hours per week – you will be working straight shifts on a rota basis ( which will include weekends ) with the earliest starting at 6 am and finishing around 7 pm - Overtime can be available to cover holidays and sickness Who we are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key responsibilities will include: Complete daily security tasks, including the use of client software and security CCTV systems in the control room Take accurate notes to complete reports, logbook entries, and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty Carry out routine foot patrols on a 4-acre site Liaison with local authorities including police, emergency healthcare services, or even fire extinguishers in case of an emergency Key Holding - Locking and unlocking premises Key requirements: Valid Security Guard / Door Supervisor SIA Licence Full 5-year UK checkable work history CCTV / 1 ST Aid at Work experience Be able to access, control, and manage large crowds of people efficiently and quickly. You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans Company Car/Car Allowance Electric Vehicle Scheme