Overview
It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
As Facilities & Maintenance Coordinator, you'll play a key role in the Property department to ensure delivery of maintenance works for the Trade Counter Operation. You'll work within the Facilities team to process work requests and deal with a high volume of emails daily, working closely with the Trade Counter estate and external Contractors.
We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we’ve worked hard to build an office you’ll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it’s nice to have the flexibility to do both.
Responsibilities
1. Ensure maintenance requests are delivered to expected deadlines and standards.
2. Communicate appropriate information to the stores and our suppliers.
3. Support new store opening programme with store set up order.
4. Chase and communicate work progress updates.
5. Provide admin support to the Facilities Manager
6. Process work requests in line with the service level agreement.
7. Raise purchase orders for payment of works.
8. Manage the Facilities mailbox and progress queries/requests.
9. Request surveys and actions from external suppliers and in house business partners
10. Consistently work to improve our processes and practices.
11. Attend relevant supplier and facilities meetings.
12. Own specific elements of the facilities process, including updating details, providing information and supporting others to carry out tasks.
13. Manage and evaluate maintenance reports.
14. Review and manage payment schedules submitted by suppliers.
Qualifications
15. Excellent organisation skills dealing with ever changing priorities and reactive works.
16. Proven experience of successfully managing a number of internal and external relationships across a variety of levels.
17. Demonstrable experience of working within a deadline driven environment.
18. Proficient in the use of Microsoft applications – Outlook/PowerPoint, Word & Excel.
19. The ability to prioritise workloads with a high volume of work coming through multiple channels Telephone, Email and Facilities management system.
Benefits
20. 28 days’ holiday, increasing with each years’ service
21. Award winning pension scheme – up to 14% Kingfisher contribution
22. 20% discount with Screwfix and B&Q
23. Enhanced family leave
24. Discounted healthcare and life cover
25. Loyalty recognition & company share save scheme
26. In-house training and development
Sustainability at Screwfix
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.