Job Description
IT Supply | Hardware Technician | IT Administrator
Our large client requires an IT Support & Asset Management Analyst to join their team.
You will be an active part of the IT Supply team responsible for processing and distributing orders for equipment, dealing with fault calls for hardware issues, warranty replacements, and mobile devices. You will configure computers and mobile devices for users across our client's estate.
Your responsibilities will include troubleshooting hardware issues, replacing parts, and repairing problems with our equipment. Additionally, you will process equipment returns and disposals and conduct stock audits.
Your key responsibilities will include:
1. Imaging laptops
2. Setting up new starters
3. Updating leavers
4. Removing leavers' laptops on AD and SCCM to image laptops
5. Updating and managing assets
6. Managing users and groups using AD
7. Ordering new devices and equipment
8. Dealing with user enquiries and issues via emails and calls
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