Role Overview:
We offer an ideal option for short-term vacations. Positioned in an excellent location, we extend a warm and friendly welcome to all our guests, catering to their specific needs with care. With six tastefully furnished rooms, we encourage everyone to engage in the diverse activities available and make the most of their stay.
An outstanding opportunity awaits an Ofsted Registered Manager to oversee the day-to-day operations and planning of the house. The role involves ensuring compliance with Ofsted standards and meeting commissioner expectations. As a pivotal member of our management team within a well-respected Charity renowned in the sector, you'll report to the Regional Manager. As the Ofsted Registered Manager you'll collaborate with a dynamic team of passionate individuals dedicated to their work.
Key Responsibilities of the Ofsted Registered Manager:
Ensure the delivery of a high-quality, person-centred support service that prioritizes independence, choice, and dignity
Respond promptly and with care to all new referrals within contractual and organisational timeframes
Complete individual assessments thoughtfully and implement person-centred support plans to minimize risk and foster positive outcomes
Develop effective systems and procedures for service delivery
Ensure appropriate staffing levels with well-trained and empathetic colleagues
Foster open communication with stakeholders
Meet the management demands of a 24-hour service with a focus on maintaining a supportive environment, including effective out-of-hours on-call provision
Proactively manage allocated budgets ensuring resources are used efficiently
Promote a nurturing safeguarding culture, taking swift and compassionate action in response to incidents, allegations, or suspected abuse
Leadership and Management:
As an Ofsted Registered Manager you will lead by example, nurturing a culture of safety, effectiveness, and responsiveness
Support all colleague needs, overseeing recruitment and implementing structured induction programs
Establish clear objectives, conduct meaningful supervision sessions, and ensure training requirements are addressed
Conduct regular supervision sessions and spot checks across all shifts to maintain quality standards
Foster a positive and supportive atmosphere in the workplace
Embrace personalised and strengths-based methods within the team, recognizing each person's unique abilities and preferences, and adjusting our approach accordingly
Collaborate with senior management and other service leads to develop growth plans that align with organisational goals.
Compliance, Governance & Regulatory Processes:
Prepare for and lead the service through inspections, collaborating with regulatory bodies
Maintain high-quality service standards through continuous improvement initiatives
Facilitate regular quality and health & safety audit
Ensure compliance with relevant regulations and standards
Accurately record and report support activities as per legislative and organizational requirements
Investigate and address complaints promptly and thoroughly
Collaborate with safeguarding leads to address concerns in line with organisational policies
Qualifications and Training:
Level 5 Diploma in Leadership in Health & Social Care & Children & Young People's Services or equivalent
Care Certificate and knowledge of CQC regulatory framework/Care Act 2014
Skills, Knowledge, and Experience:
Previous Registered Manager
Strong understanding of legal and regulatory responsibilities, including CQC standards
Excellent communication skills, both written and verbal
Proficient in Microsoft Office and internet tools
Effective team management abilities, including recruitment and training
Competence in crisis management and multitasking
Experience in customer assessment and personalized support planning
Ability to build positive relationships with stakeholders
Skill in managing difficult conversations while maintaining professional standards
Personal Qualities
Leads by example
Ability to work under pressure
Sound creative problem-solving skills
A work practice which promotes equality and diversity
Adaptability
Strong work ethic, self-motivated and proactive
Dependable
Team orientated
Flexible approach to working with parents and carers, colleagues and other stakeholders
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