Test Centre Administrator - Chatham, Kent United Kingdom
Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is a business of Pearson, the world's leading learning company with global reach and market-leading businesses. Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.
Position Overview
We are now hiring for a Test Centre Administrator to join our successful team in Chatham, Kent. This is a 6-month position starting on January 27, 2025. You will be required to work 12 hours per week, including some Saturday mornings, at a pay rate of £12.77 per hour, paid at the end of every month.
Your Responsibilities
1. Welcome, greet, and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
6. Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This role requires flexibility to work various shifts any day from Monday through Sunday, as Test Centres are open early in the morning, late at night, and on weekends.
Our Successful Applicant
We are looking for a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage. You must be comfortable in a quiet testing environment, with excellent attention to detail, and be able to sit for long periods of time while escorting candidates to and from exam/testing rooms.
Our Recruitment Process
This is an essential role, so please apply now! Complete and submit your application directly on our Pearson Careers website. We are reviewing applications daily and interviews are being scheduled right now.
What to expect from Pearson
At Pearson, we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, and opportunities are accessible. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify.
If you are an individual with a disability and require assistance, please request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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