Role: Customer Service Administrator
Location: Runcorn
Salary: 25,000 - 27,000 (discretionary 8% bonus)
An exciting opportunity for a customer service professional to join a well-established pharmaceutical manufacturer based in Runcorn. The company has an excellent reputation within the industry and is looking for a Customer Service Administrator to assist the Sales Department and provide a vital link between customer service and Sales.
Benefits:
* Early finish on a Friday
* Competitive salary
* 23 days holiday, plus bank holidays (this increases with length of service)
* Discretionary bonus - 8%
* Free parking
* Cycle to work scheme
Key Responsibilities:
* Raise orders, quotations and process them through the internal system.
* Assist customers with any queries that arise and liaise with the appropriate department to help resolve the query.
* Prepare and attend daily/weekly update meetings.
* Raise invoices and credit notes.
The successful candidate:
* Previous experience within a customer service role.
* Excellent communication skills.
* Ability to deal with external stakeholders.
* Good telephone manner.
* Ability to think proactively.
To apply for the Customer Service Administrator or for more information, please contact Jack Challinor at Smart4Sciences.
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