Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it? If so, read on, as we’re looking for a Small Chains Operations Specialist to join our Network team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel.
On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door.
About the role:
Join our team as a Small Chains Operations Specialist, where you’ll play a pivotal role in accelerating locker installations and driving the success of our expansion efforts. Your mission: to manage and nurture relationships with our landlord partners’ operational teams, ensuring every installation is executed with precision and efficiency.
This role is your chance to blend project management expertise, technical know-how, and stakeholder engagement skills to unlock speed and quality in our growth journey. You’ll also provide vital operational support to our Implementation Managers, contributing to the seamless execution of surveys for larger accounts.
If you’re ready to be at the forefront of innovation and make a tangible impact on our expansion, this is the opportunity for you!
Who we are looking for:
* Experience in an operations role working within a project team
* Evidence of operating within a fast-paced environment
* Proven track record in the execution of operational processes and project coordination
* Demonstrated enablement of a physical operation, including delivering against KPIs
* Exceptional communication and organization skills
* Strong data management skills (Excel etc)
We’d be particularly excited to hear from you if:
* Self Driven: You have superior enthusiasm, integrity and execution on tasks. You don't get overwhelmed easily.
* Naturally curious: You're innovative and creative in your problem-solving and you constantly search for ways to tweak and optimize processes.
* A team player: You're willing to help wherever needed, partnering with co-workers and other departments to solve problems.
* Biased towards action: You make things happen in a big way by seizing the initiative and unblocking bottlenecks in your way.
* Comfortable with people: Verbal and written communication skills that build relationships with estate owners, suppliers and enable operational success.
* Highly organised: You have exceptional organisational skills, you are comfortable dealing with large quantities of data and have a logical way of expressing solutions.
Perks of the job!
We love to reward our people for the great work they do:
* Enhanced Annual Leave: 26 Days Plus the Option to Buy Additional Days per year.
* Vitality Health Care: Stay healthy and happy with our top-notch health coverage.
* Work from Anywhere: 4 Weeks per year.
* Enhanced Parental Leave: We support you during those precious family moments.
* Rail Loan: Commute with ease!
* Volunteering Day: Take a paid day to make a difference in your community.
* Hybrid Working: Role suitability dependent.
* The Tech You Need: Work from home like a pro with the right tech set up.
* Perks at Work: Save money on life’s big and small purchases.
* Bring Your Dog to Work Day: Every Friday!
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
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