Company Description Join us at Accor, where life pulses with passion ? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world? Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.? Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet. Hospitality is a work of heart, ? Join us and become a Heartist. Job Description Are you an extraordinary talent with a passion for ensuring that guest has an amazing stay within the hotel? Then join us at Ibis Cambridge We are looking for a Front Office Team Leader to join the team at Ibis Cambridge Central Station hotel. Why Work For Us? We are part of one of the world's leading hospitality brands - Accor which means our employees will be part of an international group of hospitality professionals working in a world class environment. All around the world, our 250,000 employees give every day the best of themselves by daring to go further, by enriching their diversity, by developing and growing. By dreaming big for their future. Create your own career: In Ibis Cambridge we believe that our staff members are our most valuable asset and we treat them as such Every hotel can sell the product, we sell the experience What will you be doing as a Front Office Team Leader? Looking after the guests and ensuring they have an incredible experience with us Coaching & Training the Team members Duty Manager shifts Welcoming guests with check in and saying good bye with check outs Handling any guest complaints Reservations inquiries What are we looking for? Personality ESSENTIAL, Experience essential in Reception Fast on your feet, quick to make friends Big on Smiles, Massive on quality If this is YOU and you want more details then get in touch We are looking to fill this role as soon as possible and we aim to respond within 5 days If you are successful you will be invited for an interview followed by a trial shift What's in it for You? Working with a fabulous team that are at the heart of the hotel. Being able to be creative with ways to delight and surprise the guests during their stay with us and make the guests stay incredible and unforgettable. Qualifications Job Type: Full-time Pay: £13.86per hour Schedule: 8 hour shift Day shift Night shift Overtime Weekend availability Work Location: In person Additional Information Benefits What is in it for you? Excellent training and opportunity to develop and grow Employee benefit card offering discounted rates at Accor worldwide Free bonus breaks to participating UK Accor hotels each year. Learning programs through our Academies Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Workplace pension scheme Meals on duty Uniform and dry cleaning Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. AMRT1_UKCT