Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.
Role Purpose:
Allwyn is deploying new assets to over 41,000 retail sites across the UK, NI and IOM. In order to do this in an efficient and effective way, Allwyn has commissioned the utilisation of a deployment software management system called Site Tracker, a workflow, order and process management tool based on a SaaS Salesforce platform. We are looking for a Salesforce Data Analyst to support the platform, system data, BI, reporting and dashboarding. Our ideal candidate is someone with excellent analytical skills and strong attention to detail.
Role Responsibilities:
* Preparing data and BI to support and guide decision making with scheduled and ad-hoc reports to internal and external stakeholders
* Developing solutions to improve the delivery and consistency of data and BI
* Reviewing and auditing data to ensure it is correct; raising issues and areas for action where needed
* Completing ad-hoc requests for data from across the business
* Assisting in data cleanup and migration activities
* Developing tools and processes to monitor data quality and integrity
* The ability to manipulate data sets via Excel and Salesforce
Key Measures of Success:
* Successful implementation of Salesforce reports & dashboards
* The ability to manipulate data in Excel in preparation for imports into Salesforce
* Display retail deployment & customer service targets through BI/reports and dashboards
* Schedule reports and dashboard exports in a timely manner
* Aid in the measurement of retailer engagement via BI/reports and dashboards
* Delivery of reports and dashboard deployment within the agreed timescales
* Demonstrate the ability to work efficiently independently
Key Skills and Experience:
* Experience in using Google suite applications and Microsoft suite applications (Word/Excel)
* Previous experience of using Salesforce / business systems / databases
* Demonstrable specialised knowledge/skills in data analytics, report & dashboard creation
* Ability to plan and prioritise multiple activities
* Is aware of the commercial impact of own decisions/actions
* Good problem-solving skills with experience of resolving complex data issues
* Previous experience of stakeholder liaison
Supporting skills:
* Experience working in retail environments (Not mandatory)
* Digitally forward thinking, quick to embrace new retail technology and inspire and motivate your team to adopt new initiatives
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