Telecoms Area Manager- (Support Teams)
MJ QUINN INTEGRATED SERVICE
Salary- £37,000
Working Hours- Between 8:00am- 20:00pm (Monday- Friday)
Company Vehicle given (van)
Who are MJ Quinn
MJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do.
Job description
The Area Manager will be responsible for overseeing the day-to-day management of the support team within a designated area. The manager will also be responsible for managing the Hoist and Sweeper resources, ensuring they are working safely and productively to support the Service Delivery Team. Additionally, they will oversee the overall wellbeing of all engineers within their area. Travel across a wide region will be required. The Support Service Manager will play a key role in developing MJQ’s working culture, reputation, and values. The position will be field based covering the South of the UK including Devon, London, Maidstone.
Your role will include:
* Reporting directly into the General Manager for On the Day, managing the support services team within budget constraints and seeking every opportunity to reduce cost and maximise bottom line revenue growth.
* Ensuring all team members are skilled, kitted, and accredited to the standards expected by the client.
* Managing the performance and continuous improvement of team members through development, recognition, effective communications, field visits, and SPEQ safety checks.
* Ensuring that each team member is aware of the team, their individual targets, and is committed to playing a full part in achieving them.
* Working safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you, and our neighbours and communities.
Technical Expertise & Service Delivery
* Managing the local area ensuring Service Delivery targets and cost benefits are realised.
* Identifying opportunities for multi-skilling and cross-project working on the patch to help deliver the most efficient and effective field structure across MJ Quinn.
* Seeking every opportunity to reduce cost and maximise bottom line revenue growth.
* Ensuring that the allocated work is completed on the day and to customer satisfaction standards at minimum cost without compromising quality or safety.
* Ensuring all work executed is booked off correctly.
* Ensuring safety and quality checks are carried out in accordance with MJ Quinn policy.
Experience
* Managerial experience in a similar role (Telecommunications industry essential).
* FTTP / Copper background.
* Knowledge of the BT Openreach Network.
* Holding a full UK driving license (no more than 6 points).
* Computer literate.
* Ability to communicate effectively with clients.
* Willingness to undertake relevant training and development.
Benefits packages:
* Competitive salary.
* Medicash Scheme.
* Pension Scheme.
* Gym & Retail Discounts.
* X2 Life Assurance.
* Company pension.
* Cycle to work scheme.
Diversity Statement
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
Should you feel you have similar experience and you’re looking for a new challenge then we would love to hear from you!
Job Types: Full-time, Permanent
Pay: £37,000.00 per year
Benefits:
* Company events.
* Cycle to work scheme.
Schedule:
* Monday to Friday.
Experience:
* Telecommunication: 2 years (preferred).
* Copper: 1 year (preferred).
* FTTP: 1 year (preferred).
Licence/Certification:
* Driving Licence (preferred).
* IPAF (preferred).
Work Location: On the road.
Reference ID: #HP
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