Sky
Senior Project Manager
Posted Mar 27, 2025
Job ID: R0044588
Location
London, Middlesex, Hybrid
Hours/week
37.5 hrs/week
Payrate range
Unknown
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
What you'll do
* Plan and lead multiple projects across multi-disciplinary teams in Global Commerce and externally, ensuring effective collaboration and development from start to end
* Proactively identify and mitigate project risks, issues and dependencies, escalating to key stakeholders where necessary in a timely manner
* Ensure that project planning covers all stages of the project lifecycle in collaboration with other departments within the organisation, applying best practices in project management for quality project delivery
* Provide clear and concise reporting to stakeholders
* Contribute to the continuous improvement of departmental processes and procedures
* Mentor other Project Managers in the team, showcasing best Project Management practices to support other team members’ growth
* Show a willingness to go above and beyond, supporting your own project delivery when needed to meet deadlines.
* Be confident leading and chairing workshops with multiple senior, technical, product and business stakeholders and owning communication of the outputs
* Exhibit a strong character aligned with our company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership
What you'll bring
* A proven track record of successful delivery, in technical project management roles
* Demonstrable experience of managing multiple projects or streams of activity simultaneously
* Experience of hands-on project management at all project stages (from project brief to post implementation support)
* Demonstrable experience of setting up and running appropriate governance for projects
* The ability to think strategically and tactically about product, technical and cross-functional issues that affect your project and work to produce solutions that ensure successful project delivery.
* Ability to demonstrate excellent communication skills, with the ability to quickly breakdown complex issues, collaborate to form action plans, and communicate those plans to project team stakeholders at all levels using appropriate language.
* Experience working in an Agile environment with the ability to build and evolve delivery tools and processes.
* Knowledge of tracking and reporting tools and their use; experience with JIRA and Confluence is desirable.
* Experience in Mentoring other Project Managers, showcasing best Project Management practices to support other team members’ growth
* A willingness to go above and beyond as required from time to time, supporting your own project delivery when needed to meet deadlines.
* Ability to demonstrate a general understanding of OTT, Streaming, Payment Systems and Sales & Service processes.
* A recognised project management certification at a minimum foundation level is desirable.
Team overview
Global Commerce are responsible for the Identity and Sales and Service platform within Global Streaming Technology, facilitating seamless customer experiences across multiple platforms, notably; Peacock, SkyShowtime, Showmax, NOW & WOW. Focussing on sign- up, sign in and acquisition through prospect web journeys, 3rd party partner web integrations & in-app purchase integrations, plus extensive self-service capabilities for in-life customers account management i.e chat bots, live chat and comprehensive help articles.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:
* Sky Q, for the TV you love all in one place
* The magic of Sky Glass at an exclusive rate
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.
But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we’ll back you all the way.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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