This job is with AkzoNobel, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together. Regional Operations Manager – Dulux Decorator Centre Field Based (Kent & East Sussex). We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description. We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries. Job Purpose You will use your store/operations management experience within a retail or trade merchant environment to oversee a regional team of up to 100 of colleagues to deliver our annual financial, commercial and growth ambitions for a network of Dulux Decorator Centres in your region. Job Responsibilities • Implement our national business plan as well as develop a regional plan for your area. • Encourage a Winning Culture mentality to inspire & deliver the engagement, talent / performance management & the critical skills required to deliver business goals. • Implement & develop plans to deliver the critical practices/processes to unlock our brand experience. • Establish the benchmark & expectations on Store Standards & presentation. • Promote our Customer Management principles to ensure exceptional client service. • Identify & respond to business/market trends. • Maximise current performance. • Collaborate with colleagues to develop the behaviours & capabilities that drive an ambitious outcome mindset & strong performance. Job Requirements • Extensive store/operations management experience within a retail or trade merchant environment. • Experience of direct customer contact (B2C & or B2B). • Demonstrable track record of managing & inspiring teams to deliver required sales KPIs & hit ROS numbers. What Sets You Apart • Excellent communication, people management & interpersonal skills. • Committed to a collaborative working environment where supporting colleagues is key. • Comfortable delivering performance & capability reviews. • Commercially astute. What do we Offer at AkzoNobel We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including: • Competitive Salary (depending on experience). • 25 days holiday excluding bank holidays. • Income protection. • Staff discount at Dulux Decorator Centre stores. • Employee Assistance Programme. • Employee Life Assurance. • Company pension. • product discounts. • Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. For more information please visit www.akzonobel.com © 2024 Akzo Nobel N.V. All rights reserved. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 43377