Location
Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon
About the job
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government’s office estate.
We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern, cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. We’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) ensures our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Job description
The role covers client financial reporting. The Senior Client Finance Manager is responsible for all aspects of financial services delivery for existing and prospective Clients including budgets, forecasts and Client liaison; managing a small team to do so.
Key deliverables are producing high quality forecasts and reports for clients and securing timely receipt of income from GPA’s clients – £870m in 2023/24 rising to over £1bn by 2024/25. This will be achieved by ensuring timely and accurate forecasting, regular monthly scrutiny of income, costs & billing, reconciliations, client meetings and management of Client expectations.
Key Responsibilities:
1. Responsibility for delivery of budget & forecasts by Client, Property and tenancy, using complex data from MRI Horizon general ledger and using Power BI and Excel tools. This will include leading staff in producing accurate income & expenditure budgets for our services for clients.
2. Setting a forward budget in liaison with Clients taking into account service and affordability. Ensuring income and costs are correctly accounted for.
3. Take accountability for financial control over property services accounting to ensure accurate cost allocation, billing and full cost recovery. This impacts the bottom line as all costs need to be recovered including fees for services. Client satisfaction is directly impacted by accurate forecasting, explanations and billing.
4. Direct, plan, coordinate, and establish new systems and processes for quarterly financial reporting to customers that ensures they understand their costs and bills. Deliver an ongoing client reporting service that meets client expectations.
5. Lead the interface with senior finance & property staff in Client meetings, for prospective and existing Clients. Understand customer needs and translate into action. Lead in preparing briefing and explaining financial reports clearly and succinctly. Be proactive in problem solving, resolving issues and finding solutions. Take responsibility for providing excellent client service.
6. Lead and influence long term change through setting up new systems and processes and create high performing teams and continuous improvement.
7. Lead in managing the service delivery with others in the team and 1-2 management accountants reporting to them. Managing the growth, matching resources to client demand. Integrate the efforts of others to support the implementation of improved financial systems to simplify and automate. Developing those systems.
Key Activities and Tasks:
1. Budgeting and Forecasting – Provide each client with forecasts on rent and services charges for the financial year.
2. Oversee and ensure Financial Control discipline over Client property income & expenditure.
3. Client Financial Reporting.
4. Client Liaison.
5. Leadership of management accounting staff with indirect leadership of management accounting and project accounting finance staff to ensure accurate and timely property accounting.
6. Service delivery and Transformation.
Person specification
Experience & technical skills
* Background: Ideally this should be in the property industry and in a medium to large organization of >£100m.
* Essential: Strong business partnering experience in similar size organisation.
* Desirable: Must have experience in client finance, reporting to clients, managing systems and processes and working in partnership with others to deliver results.
Qualifications & accreditations
* Essential criteria: Part Qualified accountant (CCAB or equivalent).
* Desirable criteria: Fully Qualified.
For more information and to apply, please visit our website via the apply button below.
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