Key responsibilities will include: Support projects undertaken within the team, including risk management, health and safety projects, and corporate committees. Responsible for the reception function. Research & Documentation Support with research and data collation; Prepare and produce reports to a high standard within tight timescales; Attend meetings, take minutes, and administer workshops to produce action plans and accurate reports. Provide comprehensive secretarial and administrative support to the Head of Corporate Governance. Meeting Coordination Act as a meeting/committee clerk and manage the efficient administration of meetings, including preparing agendas, collating and distributing papers, and taking minutes. Organise and coordinate meetings and events with internal and external bodies. Communication & Correspondence Open, record, scan, and action all incoming correspondence and communication; Develop and maintain office systems within the team, such as filing and bring forward systems. Act on behalf of designated managers regarding communication/correspondence, maintaining confidentiality in handling sensitive information. Office Management Manage reception functions and responsibilities, including on-site support, switchboard management, and postal correspondence management. Monitor and maintain meeting rooms and reception areas. Planning & Organising Provide and coordinate administrative and secretarial services, manage diaries and travel arrangements, and arrange events. Support senior team meetings by organizing, booking rooms, and preparing meeting materials. Gather information and undertake inquiries for senior managers and teams as needed. Service Improvement Develop and maintain effective electronic and paper filing systems; support team members in performance reporting. Run and collate qualitative and quantitative reports, including supporting reports to the Board and senior management. Create and manage databases and spreadsheets. Analysis & Judgment Act as a point of contact for teams, handling complex queries from a wide range of stakeholders. Undertake initial analysis of non-complex information, interpreting and presenting data to highlight issues and risks in support of decision-making. Communication Serve as the key point of contact for inquiries and advice. Ensure urgent and/or confidential communications are handled appropriately and in a timely manner. Prepare agendas, take minutes, and track and follow up on actions from meetings. Financial Management Supply information required for financial management activities and order stationery and consumables for the department. People Management Train new starters and provide cross cover for colleagues as required. Research & Development Participate in research and development activities as directed. Policy & Service Development Provide guidance on relevant policies and procedures and suggest amendments or new processes to improve service running.