IT Supplier/Contract Manager
This range is provided by Investigo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About the Opportunity
The IT Contract Manager role is responsible for the contract management of the full suite of IT contracts. These are the most strategically important contracts to the business and require clear direction and in-life management. The role is crucial in ensuring contract performance to deliver the required level of operational performance, delivering for customers.
Principal responsibilities of the role
* Ensuring anticipated scope of service delivery through contracts
* Building relationships with suppliers
* Manage contractual disputes of a significant value, working closely with legal as required
* Influence senior stakeholders to ensure the client is delivering to the client requirements of agreements
* Support senior management in the preparation of supplier commercial performance packs for the periodic interactions that they have
* Manage performance shortfalls, where the supplier is in significant breach of contract, receiving escalations from vendor managers and supplier relationship managers
* Commercial performance and SLA management
* Drive innovation and supplier development
Who we are looking for
* Educated to degree level or equivalent
* Professional accreditation through CIPS, IACCM or equivalent would be welcome
* Evidence of managing contracts of significant value and complexity
* Evidence of creating commercial strategies to enhance the value delivered through contracts
* Significant experience in the management of contracts and working with other roles in the commercial lifecycle such as procurement, vendor managers and supplier risk management.
* Significant experience of working within a commercial function of a complex business
* Experience of creating contract management structures
* Track record of delivering strong performance of suppliers, tackling issues and driving innovation
* Adept at communicating, influencing, coaching, educating, challenging and managing senior stakeholders
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Purchasing
Industries
Utilities and Oil and Gas
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